Product Marketing

• Support daily operational workflows related to billing, invoicing, accounts receivable, and Order-to-Cash processes
• Identify process inefficiencies and assist in coordinating operational improvements
• Partner with Finance, Billing, Accounts Receivable, and Commercial Operations teams to gather and validate business requirements
• Translate business needs into functional specifications, process flow diagrams, and user stories for Internal Business Applications teams
• Compile operational reports and track key O2C metrics to identify trends and process gaps
• Support business users with system-related process questions and coordinate enhancement requests
• Perform basic system updates and testing activities within approved guidelines
• Document change impacts for Finance and Billing stakeholders ahead of system deployments
• Define user acceptance testing (UAT) scenarios, track defects, and coordinate business sign-off prior to go-live
• Contribute recommendations to improve operational efficiency, workflow consistency, and governance practices
• Conduct routine audits of billing records, customer accounts, and invoice activity to identify discrepancies or mismatches
• Maintain current-state and future-state process documentation, standard operating procedures, and configuration change logs

GTM Systems Specialist

Solutions Engineer

• Lead discovery sessions with executive, operational, commercial, and technical stakeholders to identify business challenges and transformation goals
• Serve as a technical authority during pre-sales and post-sales engagements, including delivery planning, estimation, SoW development, and contracting
• Guide customers through process and organizational changes required for successful solution adoption
• Build trusted relationships with senior customer stakeholders through consultative guidance and coaching
• Translate business objectives and technical requirements into scalable solution blueprints, integration strategies, configurations, and data migration approaches
• Support configuration and implementation activities to meet complex business requirements
• Partner with Sales, Customer Success, Product, and Implementation teams to deliver successful customer outcomes
• Provide implementation best practices, knowledge transfer, and adoption guidance
• Capture customer feedback and lessons learned to improve implementation methodologies and playbooks
• Advocate for customer priorities internally to help influence DTN’s roadmap and service approach
• Mentor junior team members on solution architecture and delivery best practices

Solution Architect – SaaS

Designer

• Translate creative direction into compelling, high-quality design across web, social, email, video, events, and print.
• Lead, mentor, and provide constructive feedback to designers to elevate creative quality and consistency.
• Develop and adapt campaign concepts that align with brand standards, marketing objectives, and business goals.
• Partner cross-functionally with marketing, content, digital, and strategy teams to ensure creative alignment.
• Present and defend creative concepts to internal stakeholders with confidence and clear rationale.
• Leverage data, insights, and performance metrics to inform and strengthen creative execution.
• Manage multiple projects and deadlines effectively in a fast-paced environment.

Senior Designer

Compliance

• Manage DTN’s global supplier portfolio, including exchange data suppliers, ensuring compliance with contractual terms and usage rights
• Monitor and assess supplier risk profiles, proactively identifying risks, bottlenecks, and opportunities
• Ensure all supplier data usage complies with contractual terms and regulatory requirements
• Partner with Product and Procurement teams to support supplier selection, contracting, and risk mitigation strategies
• Lead supplier compliance audits and manage ongoing supplier risk mitigation and escalation processes
• Coordinate implementation of regulatory and legislative changes impacting supplier contracts and data usage
• Manage supplier-related operational processes, including RFPs, requisitions, purchase orders, invoicing, and documentation
• Maintain organized, accurate, and accessible supplier and exchange documentation
• Develop and deliver quarterly supplier compliance reports and insights to stakeholders
• Facilitate training and drive internal awareness of supplier compliance requirements
• Partner with Operations, Sales, and other stakeholders to support exchange compliance and customer data usage requests
• Review and validate customer use cases to ensure compliance with exchange policies and licensing requirements
• Manage DataFeed Licensing Agreements (DFLA) to maintain ongoing compliance

Senior Supplier Management – Compliance Specialist

Product Manager

• Contribute to the development and execution of AI product strategy across multiple product areas
• Lead delivery of AI-powered features and applications within defined product domains
• Partner with engineering and data teams to build scalable AI and data capabilities
• Translate complex data streams and models into intuitive customer-facing workflows
• Incorporate AI capabilities into existing products as part of modernization efforts
• Define and prioritize product features based on customer needs, data insights, and business goals
• Support build, buy, and partner evaluations for AI capabilities
• Contribute to ICP and TAM definition and validation through market and customer engagement
• Collaborate with Sales and Marketing to support go-to-market efforts and product adoption
• Define and track product performance metrics, including adoption and business impact
• Participate in roadmap development aligned to product and business priorities
• Work cross-functionally to ensure alignment and successful delivery across teams
• Engage with customers and stakeholders to gather feedback and validate product direction

GTM Systems Specialist

Solution Architect – SaaS

Senior Designer

Senior Supplier Management – Compliance Specialist

Senior AI Product Manager – Platform & Applications