DSV - Global Transport and Logistics

General

• Independently handle import (ATLAS) and export shipments (EDEC/PASSAR), including verification of customs documents
• Record and process shipment data
• Prepare customs declarations
• Liaise and coordinate with the relevant customs authorities, public offices and internal departments
• Independently manage and resolve any pending items
• Advise and support customers on customs-related questions
• Maintain customer master data and deferment accounts in ATLAS
• Provide support for interface management

Customs Specialist, Export

Customer Support

• Provide excellent customer service to clients in the logistics sector
• Handle inquiries and resolve issues in a timely manner
• Collaborate with team members to improve service delivery
• Maintain accurate records of customer interactions

Customer Service Agent

Supervisor

• Supervises production associates who are performing tasks related to loading and unloading freight, accounting for materials utilizing multiple systems and overseeing the assembly and installation of server racks and their components.
• Oversees, organizes, and coordinates cycle counts, inventory replenishments and material returns.
• Ensures adequate safety measures are followed to protect personnel and property.
• Advises subordinates with questions or problems in any aspect of work activities.
• Monitors work and examines production areas for accuracy, neatness and conformance to policies and procedures.
• Recommends and implements documented changes to procedures to improve efficiency, quality and safety.
• Performs or assists subordinates in performance of duties.

Supervisor – JIT B-shift, M-F 2pm - 10:30pm

Data Engineer

• The Team Lead has general responsibility for coordinating and overseeing all operational activities, which they are assigned to daily.
• Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.
• Participate in safety meetings.
• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; to identify and record any problems relating to the product, process, and quality system; to initiate, recommend, or provide solutions through designated channels.

Warehouse Operator, Data Center Lead

Clerk

• Maintaining positive customer relationships
• Monitoring and organizing lineside point of delivery locations
• Communicating part issues to management
• Utilizing vehicles to deliver products

Light Assembly Repair Clerk, 2nd Shift

Customer Retention Specialist

• Responsible for Customer retention and Customer engagement strategy and execution through the Key Account Managers.
• Responsible to determine strategy and operational approach and oversee all engagement collateral.
• Responsible for working with DSV Global structures in regard to Platinum and Gold Customers.
• Monitor and trend customer revenue and EBIT.
• Responsible for internal Communication (Customer relevant only) and external business communication (Customer relevant only) through the Communications team.
• Responsible for executing any customer consultations (for example the enviro fee directive from DSV).
• Responsible for preparing budgets for Commercial Department and for managing costs within budget.

Senior Manager, Client Retention – Contract Logistics

Marketing

• Entwicklung und Umsetzung der Marketing- und Kommunikationsstrategie für Österreich in enger Zusammenarbeit mit Sales und Management.
• Planung, Umsetzung und Erfolgskontrolle integrierter Marketingkampagnen (online und offline).
• Organisation von Kundenveranstaltungen, Messen, Sponsoring-Aktivitäten und internen Events.
• Erstellung und Steuerung von Marketingmaterialien, Vertriebsunterlagen sowie verkaufsunterstützenden Maßnahmen.
• Betreuung der Social-Media-Kanäle (insbesondere LinkedIn), der Website sowie des E-Mail-Marketings.
• Erstellung von Intranet-Beiträgen, Newslettern, Presseinformationen und weiterer interner und externer Kommunikationsmaßnahmen.
• Enge Zusammenarbeit mit Global Marketing und dem Cluster DACH zur Umsetzung von Corporate-Branding- und Marketinginitiativen.
• Steuerung externer Agenturen und Dienstleister.
• Markt- und Wettbewerbsbeobachtung sowie Ableitung geeigneter Marketingmaßnahmen.
• Budgetplanung, Erfolgsmessung und Reporting der Marketingaktivitäten.

Marketing Manager

Operator

• Lead and motivate a team of around 35 employees on the night shift
• Responsible for staff deployment and vacation planning
• Plan, control and monitor the operational processes in the terminal handling warehouse
• Ensure a smooth flow of information between shifts
• Coordinate the correct loading and unloading of piece-goods shipments
• Maintain quality standards through the use of modern technologies
• Responsible for cargo securing and occupational safety at the terminal

Senior Terminal Operator

Events

Event Coordinator

• Oversee loading and unloading of inbound and outbound freight
• Perform quality checks on freight
• Execute daily inventory cycle counts
• Process return shipments
• Oversee placement of server racks
• Install cabling and rack hardware
• Operate material handling equipment
• Perform cleanup activities for safety and cleanliness

NTK Team Lead

Receptionist

• Modtage gæster, kunder og samarbejdspartnere
• Sikre en professionel velkomst
• Håndtere telefonomstilling og øvrige henvendelser
• Løse administrative opgaver i den daglige drift
• Sikre receptionens indbydende fremtoning
• Støtte kolleger på tværs af organisationen

Business Development Rep

• Develop and execute sales strategies to achieve revenue targets
• Identify and target potential customers, including cold-calling and prospecting
• Establish and maintain relationships with clients, including regular follow-up and meetings
• Collaborate with the operations team to ensure customer requirements are met
• Negotiate contracts and pricing with customers
• Manage the sales pipeline and update the CRM system with accurate and up-to-date information
• Stay up-to-date with industry trends and provide feedback to the management team

Business Development Manager

Content Writer

• Perform Customs business activities
• Responsible for transactions with U.S. Customs (CBP) concerning the entry and admissibility of merchandise
• Conduct effective research
• Communicate with the client and/or CBP
• Manage Customs entries
• Monitor clearance and recordkeeping
• Review of Customs documents to be filed with CBP ensuring accuracy
• Verify classification and valuation with the importer when necessary
• Ensure compliance with customs regulations
• Obtain the appropriate documents required to support claims or disclaims
• Ensure proper and timely payment of duties, taxes, or other charges assessed or collected by CBP on merchandise
• Maintain documents required under 19 CFR 163
• Monitor and track customs clearances and resolve any delays or issues
• Coordinate with internal teams, clients, customs brokers, and government agencies

Customs Specialist – Entry Writer

Supply Chain

• Analyze supply chain data to identify areas for improvement and develop strategies to optimize efficiency and reduce costs
• Formulate plans to optimize inventory levels, reduce costs, and improve delivery times to ensure timely replenishment and minimize stockouts
• Collaborate with internal teams and external partners to coordinate logistics and transportation operations
• Evaluate performance metrics to identify areas for improvement and develop corrective action plans
• Present reports and recommendations to management on supply chain performance, trends, and forecasts
• Utilize supply chain management software and tools to support data analysis and decision-making
• Participate in supply chain process improvement projects and initiatives

Supply Chain Analyst

• Responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily
• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Manages operations to meet prescribed productivity and service goals
• Implements and reports on-going cost savings measures.
• Provides direction and support to Human Resources, assists in creating programs for hiring, training, and professional development
• Holds regular meetings with warehouse staff to assess the group’s overall status.