Customer Service Agent

DSV - Global Transport and Logistics

Customer Service Agentproviding support in logistics operations. Managing inquiries and ensuring customer satisfaction within the transport and logistics framework.

Posted 7/21/2026full-timePurfleet • 🇬🇧 United KingdomJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing exceptional customer service within the logistics sector, effectively handling inquiries and resolving issues while maintaining accurate records of customer interactions.

Highest-signal resume keywords

Customer Service ExperienceStrong Communication SkillsIssue ResolutionLogistics Industry KnowledgeTeam Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Customer ServiceTimely Issue Resolution

Industry Keywords

LogisticsTransport Industry

About the role

Key responsibilities & impact

Provide excellent customer service to clients in the logistics sector
Handle inquiries and resolve issues in a timely manner
Collaborate with team members to improve service delivery
Maintain accurate records of customer interactions

Requirements

What you’ll need

1+ years of experience in customer service
Strong communication skills
Ability to handle customer inquiries and resolve issues
Experience with logistics or transport industry preferred

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development opportunities
Flexible work arrangements