DroneSense, Inc.

Product Designer

• Interact directly with First Responders at all stages including discovery, prototype walkthroughs, and post-release research.
• Execute effective and high-quality UX and UI work in Figma
• Balance the use of existing components and patterns versus building new ones as appropriate.
• Work with engineering to produce ready-to-build work that directly solves the need — with an eye and opinion on expansion for what comes next.
• Show your work early and often to internal and external users and stakeholders.
• Help manage and grow our design system, processes, research methods, documentation, and tools.
• Champion user-centered experiences that meet our Product Design Principles.
• Collaborate with the Versaterm Product Design team as we bring the entire portfolio into alignment as appropriate.

Senior Product Designer

Technical Program Manager

• Own the New York City deployment program plan end-to-end. Drive scope, schedule, and success metrics; maintain a single source of truth for deliverables, risks, and decisions.
• Provide on-site coverage (96 hrs/month). Build the calendar, align with agency ops tempos, coordinate alternate or additional resources from the DroneSense team to ensure that the right skills are present for New York City priorities.
• Establish 24/7/365 support escalation. Coordinate with Customer Support to define playbooks, orchestrate on-call rotations, and personally lead high-severity incident response and communications.
• Lead quarterly audits with City administrators and end users. Capture operational feedback, analyze incident and usage data, identify training and process improvements, and publish action plans.
• Be the technical glue. Work across city IT teams and DroneSense engineers on topics like SSO/SAML/OIDC, network/VPNs, firewalls, video streaming, device onboarding, and fleet telemetry.
• Responsible for overall integration & data governance. Coordinate with DroneSense Product Team for CAD/RMS and other ecosystem integrations; document data flows, retention settings, and compliance needs in partnership with security teams.
• Coordinate platform upgrades with the Product Team and the customer, ensuring configuration changes create zero-downtime or provide well-communicated maintenance windows.
• Deliver onboarding and refresher training; work with the DroneSense Learning and Development team to create concise quick-start guides and operator checklists tailored to NYC workflows.
• Communicate with executive level stakeholders regularly though weekly status, monthly service reviews, and QBRs with KPIs, risks, and mitigation plans.
• Pre-plan resource surge support for large operations (parades, marathons, emergencies) and coordinate additional on-site/online resources when requested.

Product Manager

• Drive product development for comprehensive drone fleet oversight, asset tracking, and operational readiness features
• Lead product initiatives for pilot certification tracking, assignment workflows, and performance management
• Shape training module functionality, certification workflows, and competency tracking systems
• Develop maintenance scheduling, compliance tracking, and asset lifecycle management features
• Build and maintain critical reporting functionality critical for customer drone program success.
• Own admin tools, user permissions, agency configurations, and system-wide settings
• Manage, define and communicate with stakeholders about Airbase feature releases
• Dig into feature requests and make sure we are solving the right problems for fleet and pilot management workflows
• Define requirements, user stories, and acceptance criteriaValidate that each implementation aligns with the requirements and desired outcomes
• Partner with engineering teams including initial feature planning, prioritization, product roadmap analysis and overall delivery timeline for Airbase initiatives
• Analyze product usage statistics and patterns for Airbase features and identify new metrics for success
• Assess technical risks across the Airbase platform and provide mitigation options
• Enable go-to-market plans and product launch communications for Airbase features
• Support product marketing initiatives, including competitive analysis and positioning
• Collaborate with sales and marketing teams to develop compelling product messaging and collateral
• Understand, research, and follow technical trends in the drone and fleet management industry
• Support customer-facing activities including demos, presentations, and product evangelism
• Serve as a product evangelist and subject matter expert
• Help develop and maintain product marketing materials, and success stories
• Partner with customer success teams to gather feedback and drive product adoption
• Represent the product at events, and customer meetingsBuild and present high quality product documentation and training for new features

Senior Product Manager

Backend Engineer

• Create and enhance RESTful, WebSocket, and MQTT based APIs using Rust
• Migrate existing APIs from C# to Rust
• Use Rust to integrate with 3rd party cloud services
• Follow and evolve Rust development best practices
• Fly drones to test and validate your API changes and integrations

Senior Video Engineer, Rust

• Create and enhance RESTful, WebSocket, and MQTT based APIs using Rust
• Use Rust to integrate with 3rd party services and devices
• Follow and evolve Rust development best practices
• Fly drones to test and validate your API changes and integrations

Senior Rust API Engineer

Solutions Engineer

• -Develop and grow a team of industry leading solutions engineers to help make DroneSense the leading provider of public safety drone technology
• -Partner with Sales Leadership and Account Executives to develop and refine comprehensive go-to-market strategies for territories.
• -Use data-driven analysis to identify emerging opportunities, prioritize high-value accounts, and allocate resources for maximum impact.
• -Lead customer engagements by delivering compelling, tailored product demonstrations to key decision-makers.
• -Serve as the senior product and domain expert in sales cycles, helping to articulate DroneSense’s value proposition in complex, mission-critical environments.
• -Oversee strategic trial programs and pilots with partner agencies.
• -Set success criteria, ensure cross-departmental alignment, and lead post-trial evaluations to convert opportunities into long-term customers.
• -Provide executive-level support to ensure agency satisfaction and ROI.
• -Act as a senior ambassador for DroneSense at industry conferences, executive briefings, and on-site customer engagements.
• -Cultivate strong relationships with influencers and stakeholders across public safety organizations to enhance brand credibility and market presence.

Manager, Solutions Engineering

• Design and build backend services and APIs using .NET (C#) that power real-time operations, data management and reporting.
• Write efficient LINQ queries and use Entity Framework thoughtfully to keep the platform fast under heavy load.
• Leverage Redis strategically to reduce database load
• Maintain and modernize backend systems, balancing shipping new features with refactoring older code, reducing technical debt, and keeping the platform performant and stable.
• Drive quality through code reviews, share feedback, and help elevate engineering standards across the team
• Be autonomous and adaptable, thriving in a changing development process, adjust to evolving priorities, and find creative ways to deliver value quickly.
• Communicate openly, share progress, surface blockers early, and work transparently in a remote-first environment.

Senior Backend Engineer

Full-stack Engineer

• Build and ship full-stack features using Angular and .NET (C#).
• Maintain and modernize legacy systems balancing shipping new features with refactoring older code, reducing technical debt, and keeping the platform performant and stable.
• Optimize data and performance writing efficient LINQ queries and using Entity Framework effectively to keep the platform fast under heavy load.
• Drive quality through code reviews, share feedback, and help elevate engineering standards across the team
• Be autonomous and adaptable, thriving in a changing development process, adjust to evolving priorities, and find creative ways to deliver value quickly.
• Communicate openly, share progress, surface blockers early, and work transparently in a remote-first environment.