DrDoctor

Manager

• Leading implementation and transformation projects that deliver meaningful, measurable outcomes for our clients.
• Managing complex, large-scale change across NHS Trusts.
• Building strong, trusted relationships with clients - helping them get the most from our platform and become champions of DrDoctor.
• Working closely with a combination of service managers, clinicians and frontline teams to design solutions that solve real problems and embed our tools into day-to-day practice.
• Proactively monitoring usage and adoption to ensure clients are seeing tangible value, and working alongside Regional Leads to surface successes to C-suite stakeholders.
• Analysing performance data and recommending ways to improve how clients use our platform.
• Acting as the voice of the customer - gathering feedback and using it to improve our products and services.
• Contributing to internal improvement projects, helping our team and company to improve how we operate.
• Supporting growth by identifying opportunities for further rollout, and contributing to proposals and business cases for new projects and upsell opportunities.

Transformation Manager

• Own the full delivery lifecycle for a portfolio of clients, from kick-off through to benefits realisation
• Lead complex, multi-stakeholder programmes across clinical, operational, and administrative teams
• Build and maintain strong relationships with senior stakeholders, including at Director and C-suite level
• Analyse and present programme outcomes and benefits data to non-technical audiences
• Apply change management and consulting skills flexibly to solve operational and technical problems
• Contribute to account growth by identifying opportunities to expand the value DrDoctor delivers
• Contribute to team capability by sharing knowledge and supporting the development of more junior colleagues

Senior Transformation Manager

Designer

• Leading service design projects end-to-end
• Mapping and visualizing NHS service ecosystems
• Facilitating workshops with diverse stakeholders
• Bringing systems thinking to service design problems
• Working closely with product teams to embed design thinking
• Actively using AI tools in design practice
• Designing for AI-powered features in products
• Building design maturity with NHS trust partners

Senior Service Designer

Full-stack Engineer

• Embedded at NHS trusts, working directly with clinical and operations teams
• Understand workflow pain points and ship solutions
• Diagnose issues in complex clinical environments
• Prototyping and shipping solutions
• Coordinating with core team to validate clinical insights
• Training staff on new capabilities

Transformation Manager

Senior Transformation Manager

Senior Service Designer

Product Engineer