Transformation Manager

DrDoctor

Transformation Manager leading projects to deliver measurable outcomes for healthcare clients. Collaborating with NHS Trusts and internal teams to improve service delivery and adoption of technology.

Posted 7/18/2026full-time🇬🇧 United KingdomMid-LevelSenior💰 £49,000 - £54,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex change initiatives within the healthcare sector, focusing on digital transformation and service improvement. Proficient in data analysis and client relationship management to drive impactful outcomes and enhance user adoption of healthcare solutions.

Highest-signal resume keywords

Digital TransformationData AnalysisClient Relationship ManagementProblem-SolvingHealthcare Sector Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisDigital TransformationSystem ImplementationPerformance AnalysisProject Management

Soft Skills

Excellent CommunicationProblem-SolvingAttention to DetailBuilding TrustRapport Building

Tools & Technologies

ExcelPower BISplunkSQL

Industry Keywords

NHSHealthcare SectorChange ManagementService ImprovementClient Engagement

Tech Stack

Tools & technologies

SplunkSQL

About the role

Key responsibilities & impact

Leading implementation and transformation projects that deliver meaningful, measurable outcomes for our clients.
Managing complex, large-scale change across NHS Trusts.
Building strong, trusted relationships with clients - helping them get the most from our platform and become champions of DrDoctor.
Working closely with a combination of service managers, clinicians and frontline teams to design solutions that solve real problems and embed our tools into day-to-day practice.
Proactively monitoring usage and adoption to ensure clients are seeing tangible value, and working alongside Regional Leads to surface successes to C-suite stakeholders.
Analysing performance data and recommending ways to improve how clients use our platform.
Acting as the voice of the customer - gathering feedback and using it to improve our products and services.
Contributing to internal improvement projects, helping our team and company to improve how we operate.
Supporting growth by identifying opportunities for further rollout, and contributing to proposals and business cases for new projects and upsell opportunities.

Requirements

What you’ll need

A passion for improving services that drive positive impact for patients, hospital staff and society more widely
Excellent communication skills, with the ability to build trust and rapport with a range of hospital teams
Strong problem-solving skills - you can spot patterns, get to the root of issues and propose practical, impactful solutions
A sharp eye for detail and a high standard of delivery
Confidence working with data, ideally using tools like Excel, Power BI, Splunk or SQL to analyse and present insights
Experience in digital transformation, improvement projects or system implementations
Familiarity with the healthcare sector and the NHS

Benefits

Comp & perks

Social budgets for team activities
Opportunities to get involved in diverse events