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DrDoctor

Senior Service Designer

DrDoctor

Senior Service Designer developing services and products for NHS using design thinking at DrDoctor. Leading complex design projects with a focus on AI and user-centered approaches.

Posted 7/18/2026full-time🇬🇧 United KingdomSenior💰 £69,000 - £84,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading service design projects within the NHS, utilizing AI tools to enhance design practices and effectively communicating complex ideas through visual and verbal means.

Highest-signal resume keywords
Service Design ExperienceNHS ExperienceAI Tools ProficiencySystems Thinking AbilityWorkshop Facilitation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Service DesignSystems ThinkingAI-Powered Feature DesignData VisualizationCo-Design Sessions
Soft Skills
Communication SkillsFacilitation Skills
Tools & Technologies
AI Tools
Industry Keywords
NHSProduct EnvironmentsConsultancy Settings

About the role

Key responsibilities & impact
  • Leading service design projects end-to-end
  • Mapping and visualizing NHS service ecosystems
  • Facilitating workshops with diverse stakeholders
  • Bringing systems thinking to service design problems
  • Working closely with product teams to embed design thinking
  • Actively using AI tools in design practice
  • Designing for AI-powered features in products
  • Building design maturity with NHS trust partners

Requirements

What you’ll need
  • Strong portfolio showcasing service design experience
  • Deep experience working within the NHS
  • Demonstrable experience using AI tools in design
  • Strong systems thinking ability
  • Proven ability to lead workshops and co-design sessions
  • Experience in in-house product environments and consultancy settings
  • Ability to communicate complex ideas visually and verbally
  • Comfort with qualitative and quantitative data

Benefits

Comp & perks
  • Social budgets
  • Encourage organizing casual nights at the pub
  • Encourage organizing sports activities
  • Encourage organizing personal interest events