Douro Labs

Affiliate Operations Manager

Douro Labs

full-time

Posted on:

Origin:  • 🇪🇺 Anywhere in Europe

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Manage the full cycle of affiliate operations, including onboarding, contracts, and payouts
  • Validate performance data, track commissions, and ensure accurate, timely payments in coordination with Finance
  • Deliver regular performance reports, monitor KPIs, and recommend process improvements
  • Serve as main point of contact for affiliate Business Development Managers and cross-functional teams
  • Handle affiliate requests, disputes, and compliance checks professionally and accurately
  • Maintain and refresh affiliate resources (banners, creatives, landing pages)
  • Plan, launch, and optimize affiliate campaigns; manage communications across Telegram, newsletters, and email
  • Track and support affiliate BD team tasks, incentives, OKRs; run performance reviews and organize training
  • Collect affiliate feedback, translate into actionable improvements, and update playbooks
  • Partner with internal teams to support product feature launches and promotional campaigns
  • Detect and prevent abuse or fraud; adjust commission structures and promotions as needed
  • Benchmark competitor programs and provide insights to refine strategy

Requirements

  • 2–4 years of experience in affiliate or digital marketing operations, ideally within crypto or fintech
  • Solid understanding of affiliate program mechanics (e.g., tiered commissions, CPA models)
  • Strong analytical and data skills (Excel, Google Sheets; SQL/BI tools a plus)
  • Highly detail-oriented, process-driven, and well-organized
  • English proficiency required
  • Proficiency in additional APAC languages is a plus
  • Startup-level speed and adaptability; strong communication and collaboration skills
  • Experience working with Finance, Legal, Product, and Marketing teams