Douro Labs

Operations

• Own all runtime requirements for Pyth Pro: monitoring, provisioning, risk metrics, and SLA management
• Establish service targets for each iteration and measure improvements and risk reduction
• Express detailed requirements that enable automation of feed provisioning and feed reviews
• Ensure all feeds meet quality standards and institutional requirements
• Investigate and lead implementation of automation opportunities around price feeds
• Identify repetitive operational tasks and opportunities for systematic automation to reduce toil and human error
• Proactively identify system vulnerabilities and risks; propose and champion solutions
• Think strategically - anticipate failure modes and design for resilience
• When incidents occur, lead data forensics and quantify user impact
• Work on fixes that measurably reduce recurrence and drive both tactical and strategic solutions
• Make high-stakes decisions during incidents
• Own the requirements and success metrics for incident prevention
• Manage relationships with institutional users and data providers; ensure their needs are understood
• Advocate internally for operational improvements
• Prioritize user satisfaction and think in terms of identifying and solving problems
• Balance hands-on execution with strategic thinking about long-term improvements

Data Systems Operations Lead