Dougs Compta

Brand Designer

• Help translate Dougs' strategic vision into a compelling visual universe.
• Manage a growing team and, in the short term, become our Studio Lead.
• Ensure Dougs' visual identity remains strong and recognizable.

Senior Brand Designer

Insurance

• Studies and quotations (health insurance and income protection)
• Review comparative studies between partner insurers produced by the Madagascar team
• Formalize recommendations and the duty to advise
• Answer technical questions from Sales and support them on complex cases
• Respond to questions from the Madagascar team for Intercom management and internal Dougs recommendations
• Manage the insurance-related mailboxes (formalities and insurance) on Intercom
• Monitor policy subscriptions and contract administration (back-up for the Madagascar team)
• Handle endorsements, modifications and cancellations
• Monitor claims and manage relationships with insurers
• Ensure regulatory compliance of files (IDD, duty to advise, traceability)
• Support Julien in the daily management of the admin team
• Track production KPIs and the quality of processed files
• Train the team on product updates and new procedures
• Provide full backup in case of Julien's absence
• Maintain and develop relationships with our partner insurers
• Monitor product and regulatory developments (health, income protection, taxation)
• Contribute to continuous improvement of internal processes
• Conduct client meetings to sell our offers to Dougs Accounting clients.

Insurance Manager

• En tant que Conseiller polyvalent Assurance de Personnes, tu rejoins Dougs Patrimoine pour former un binôme solide avec Julien, sécuriser notre service et accompagner notre croissance
• Études et devis (mutuelle santé et prévoyance)
• Contrôler les études comparatives entre compagnies partenaires réalisées par l'équipe de Madagascar
• Formaliser les recommandations et le devoir de conseil
• Répondre aux questions techniques des Sales et les accompagner sur les cas complexes
• Répondre aux questions de l'équipe Madagascar pour la gestion Intercom et les recommandations internes Dougs
• Piloter les boîtes mails assurance formalité et assurances sur Intercom
• Suivre les souscriptions et la mise en gestion des contrats (back-up de l’équipe Madagascar)
• Gérer les avenants, modifications et résiliations
• Assurer le suivi des sinistres et la relation avec les compagnies
• Veiller à la conformité réglementaire des dossiers (DDA, devoir de conseil, traçabilité)
• Appuyer Julien dans le management quotidien de l’équipe admin
• Suivre les KPIs de production et la qualité des dossiers traités
• Former l’équipe sur les évolutions produits et les nouvelles procédures
• Maintenir et développer la relation avec nos compagnies partenaires
• Assurer la veille produits et réglementaire (santé, prévoyance, fiscalité)

Gestionnaire Assurance de Personnes

Operations

• Ensure operational excellence within teams
• Improve internal processes
• Collaborate with accounting, legal and HR teams
• Analyze data and define KPIs
• Optimize tools across the stack

Operations & Process Excellence Manager

Bookkeeper

• Support entrepreneurs to ensure their success
• Manage clients' entire accounting files
• Work partially remote or 100% remotely
• Participate in client meetings to provide guidance and advice

Accounting Associate

Payroll

• As part of a 34-person HR/payroll team, you will be responsible for supporting clients with social and payroll administration:
• Prepare payrolls according to various collective bargaining agreements
• Depending on your skills, answer questions on social legislation, employment contracts, and other related documents
• Manage social contributions for different clients
• Set up new client files: liaise with clients and configure them in SILAE
• Advise and support clients on all requests related to their social administration
• Respond, even to the most unusual questions

Payroll Manager

Engineering Manager

• Reporting to the VP of Engineering, you will be responsible for two squads.
• You will support the Software Engineers, the Lead Software Engineer and the Product Designer within your area.
• You will manage their career plans, annual reviews, HR-related issues, recruitment for your teams and the day-to-day contingencies.
• You are responsible for ensuring the team has the resources and processes in place to reach its objectives.
• You will monitor the progress of shapes, facilitate workshops and rituals, help teams use Shape Up effectively, and ensure run activities are carried out (maintenance, bugs, emergencies).
• You will act as the interface within the domain and with other domains at Dougs.

• Superviser une équipe de 5 personnes dans le pôle comptabilité
• Animer des réunions et construire des modules de formation
• Gérer des problématiques complexes de valorisation de société
• Accompagner les dirigeants de TPE et PME dans leur activité

Superviseur comptable – Expert-Métier

Customer Support

• Accelerate the deployment of the conversational AI solution
• Prioritize and plan actions
• Assess the impact on customers
• Identify and address the causes of malfunctions