Dougs Compta

Onboarding Specialist

• Welcome and onboard new clients
• Present the application and its features via Google Meet
• Assist clients with account setup and getting started with the tool
• Answer questions and reassure users during their first steps on Dougs
• Identify each client's specific needs and propose tailored solutions
• Provide advice and ongoing support to ensure satisfaction and retention
• Create and update guides and tutorials to promote client autonomy
• Host training webinars for users
• Monitor client satisfaction and identify areas for improvement

Customer Onboarding Specialist

Bookkeeper

• Accompagnement des entrepreneurs sur leurs problématiques
• Gestion de l’ensemble du dossier
• Rôle de conseil et d’accompagnement des clients

Collaborateur comptable

People Operations

• Lead the People team
• Translate HR strategy into operational plans while ensuring compliance with procedures
• Provide HR support to Heads of Departments
• Manage employee relations, including interaction with the CSE (works council)
• Lead workforce planning (GEPP) and related initiatives
• Oversee payroll

Head of People

Product Marketing

• Être garant de l’atteinte des objectifs de croissance de Dougs pour ses offres historiques
• Analyser les tendances du marché et la dynamique concurrentielle pour influencer la roadmap produit et les stratégies marketing
• Identifier les segments de clientèle clés pour orienter l’équipe Acquisition
• Différencier les offres et la proposition de valeur de Dougs
• Piloter la création de contenus engageants
• Concevoir et mettre en œuvre des stratégies marketing pour atteindre et engager les prospects

Go-to-Market Manager

Brand Designer

• Help translate Dougs' strategic vision into a compelling visual universe.
• Manage a growing team and, in the short term, become our Studio Lead.
• Ensure Dougs' visual identity remains strong and recognizable.

Customer Onboarding Specialist

Collaborateur comptable

Head of People

Go-to-Market Manager

Senior Brand Designer