Tech Support Engineer
Alma
Manual QA Tester – Scientific User Testing
Dotmatics
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £39,762 - £53,795 per year
Job Level
Mid-LevelSenior
Tech Stack
GraphQL
About the role
- Play a critical role in validating the quality of the Luma platform through exploratory/user testing
- Conduct exploratory and manual testing (UAT) across web-based applications within the Luma platform
- Develop tests/exploratory test guides and validate that business requirements are met
- Validate new features, integrations, and workflows to ensure functionality aligns with product requirements and user expectations
- Perform backend validation of APIs, services, and database interactions to ensure data integrity and system reliability
- Use tools like Postman/Bruno for RESTful API testing and validate GraphQL queries/mutations against backend services
- Log clear, reproducible bug reports and collaborate with developers for quick resolution
- Provide critical feedback on usability, workflow efficiency, and overall user experience
- Collaborate with automation engineers to identify areas suitable for automated coverage and review assertions
- Participate in sprint planning, backlog refinement, and release readiness activities
- Advocate for quality throughout the software development lifecycle
Requirements
- Education in, or significant work experience in, Biology, Chemistry, Bioinformatics, Life Sciences or similar scientific field (background in science required)
- Experience as a User Tester, Scientific Application administrator/owner, Software Tester, QA Analyst/User Testing with a strong focus on exploratory testing
- Conduct exploratory and manual testing (UAT) across web-based applications
- Develop tests/exploratory test guides to ensure business requirements are met
- Backend validation of APIs, services, and database interactions to ensure data integrity
- Experience with RESTful API testing using tools like Postman/Bruno
- Practical knowledge of GraphQL, including querying and mutations
- Familiarity with Agile/Scrum development processes
- Strong analytical and problem-solving skills and curiosity to probe beyond obvious test cases
- Excellent attention to detail and ability to spot inconsistencies, edge cases, and usability issues
- Strong written and verbal communication skills for clear bug reporting and collaboration
- Ability to work in cross-functional teams with developers, product managers, and automation engineers
- Familiarity with Jira, Zephyr Scale, or similar test management/bug tracking systems (desirable)
