Dotmatics

Data Engineer

• Define and drive system architecture for services within a Node.js/TypeScript ecosystem.
• Contribute to and improve engineering standards, patterns, and best practices for distributed systems, observability, and reliability.
• Architect and implement serverless and event-driven data processing pipelines for high-volume scientific data.
• Guarantee the scalability, maintainability, and security of software solutions.
• Provide technical guidance to Software Engineers, conduct code reviews, and raise the bar for design, code quality, and operational excellence.
• Help shape user interfaces that are intuitive and accelerate scientific research.
• Collaborate with other teams to build scientific solutions on top of a best-in-class scientific data engine.

Staff Data Engineer

Solutions Engineer

• Define and govern end-to-end solution architectures for customer implementations of the Dotmatics Luma platform
• Act as design authority for Luma-based customer solutions
• Ensure architectural consistency across multiple customer engagements
• Shape functional requirements in collaboration with Scientific Architect and Application Scientists
• Design integration approaches using technologies such as Apache NiFi and APIs
• Apply security best practices covering IAM and data protection
• Act as senior technical advisor to customers and partner with Sales and PreSales

Principal Solutions Architect

• Act as the design authority for Luma-based customer solutions
• Define logical and physical architectures covering applications, data, integrations, identity, environments and operations
• Ensure architectural consistency across multiple customer engagements
• Shape functional requirements in collaboration with Scientific Architect and Application Scientists
• Own non-functional requirements including performance, scalability, security, resilience, observability, accessibility, internationalisation, and maintainability
• Design integration approaches using technologies such as Apache NiFi, APIs, batch pipelines, and event-driven patterns
• Architect Luma solutions that integrate with customer enterprise systems including ELNs, LIMS, SDMS, PLM, ERP, Instrument data systems
• Apply security best practices covering IAM, data protection, tenancy, and compliance
• Act as senior technical advisor to customers, including IT leadership and enterprise architects
• Provide architectural guidance to other Solution Architects, Technical Leads, Application Scientists, and Delivery Partners

Customer Support

• Respond to customer emails and support requests related to data analysis and interpretation of research data
• Provide clear, accurate guidance on statistical methods and best practices for data analysis
• Assist users with questions related to software usage, workflows, and results interpretation
• Investigate reported software issues, reproduce bugs, and document findings
• Collaborate with product development to report bugs and track resolutions
• Create or update internal documentation and customer-facing support materials as needed
• Maintain a high level of customer satisfaction through professional and timely communication

Statistical Support Specialist

Account Manager

• Hunt & Win New Logos: You’ll own a defined territory and go after new business with a relentless focus. From cold outreach to warm referrals, ABM campaigns, and industry events, you’ll leave no stone unturned in building your pipeline and closing deals.
• Deliver Strategic Solutions: You’re not just selling software—you’re solving critical business challenges. Translate complex solutions into compelling, customized pitches for scientists, IT leaders, and executives.
• Lead Complex Deals: You’ll navigate enterprise-level sales cycles, lead multi-stakeholder negotiations, and close high-value deals (often $1M+ ACV).
• Be the Voice of the Customer: Work closely with marketing, product, and customer success to ensure a seamless experience and long-term relationships, while continuously uncovering new opportunities in your territory.
• Leverage Strategic Partners: Identify when partner-led or co-sell models are the most effective route to market, particularly for large, complex enterprise accounts. Collaborate with partners to maximize win probability while maintaining clear ownership, governance, and customer alignment.
• Drive Your Own Success: Follow a proven sales methodology, stay on top of market trends, and relentlessly pursue growth—there’s no limit to what you can achieve here.

Sales

• Weekly and quarterly reporting in the Customer Relationship Management (CRM) system for sales activities and pipeline; prepare quarterly sales summaries.
• Coordination with sales teams across other geographies for global accounts
• Find new customers for Protein Metrics, with a particular focus on Enterprise deployments, by establishing and leveraging partnerships with MS vendors in the region
• Manage current customer base and ensure expansion for Protein Metrics solutions
• Assist Marketing in identifying gaps in information or knowledge of Protein Metrics in the market.
• Ensure best practices are applied at all levels in each account; maintain high level business contacts in parallel with scientific contacts with the Customer Success team.
• Coordination with Customer Success teams to ensure that Demonstration requests, Deployment requests, and Pilot programs are all delivered on time.
• Ensure feedback of customer requests to Product Management for actionable improvements to the products
• Act as a resource to our customers to help build ROI justification for Protein Metrics software
• Coordinate with Marketing to support marketing initiatives (conference and webinar support, business development, etc.)

Sales Manager

• Deliver compelling technical messaging and product demonstrations in support of new business opportunities
• Work closely with customers, as well as Sales and Services teams
• Support the planning and execution of Proof-of-Concept projects and evaluations
• Contribute to the delivery of customer training
• Lead end-to-end demo cycles, RFP responses, and technical customer engagements
• Build and maintain strong relationships with customers and consultants
• Architect and design solution proposals and bids
• Support, attend, and lead meetings, discussions, and negotiations
• Provide coaching and technical support to sales professionals and BDRs
• Ensure effective handover of proposed solutions to delivery teams
• Maintain up-to-date technical expertise across Dotmatics SaaS portfolio
• Provide structured feedback and collaborate with Product Management

Pre-sales Solutions Engineer

Full-stack Engineer

• Maintain and enhance cross-platform desktop GUI applications (Windows/Linux)
• Develop and extend a Python-based API that integrates with the core application
• Support user workflows in technically complex software environments (e.g., 3D CAD, CFD)
• Ensure performance, stability, and usability of engineering-focused GUI tools
• Maintain and operate the software build server and continuous integration pipelines
• Manage release processes and versioned software distribution
• Support and maintain license control systems and related backend services
• Maintain AWS-based software distribution and business operations systems
• Manage and configure AWS services, ensuring security, scalability, and reliability of cloud infrastructure

Principal Software Engineer

Director

• Lead, mentor. Foster a culture of agile software delivery.
• Own the long-term vision for our ELN platform as it evolves in concert with our nascent Luma platform.
• Balance "blue-sky" innovation (e.g., AI/ML integration) with immediate operational needs of lab scientists.
• Work closely with stakeholders to collect and understand strategic objectives and requirements.
• Enable the product team to define and prioritize goals, epics, and user stories.
• Orchestrate and present monthly showcases of work to elevate team success.
• Attend sprint planning, sprint reviews, and other agile events – acting as a strong partner to engineering.
• Lead longer-term strategic thinking around platform evolution.
• Work closely with Chief Product Officer, SVP of Product Strategy, and Chief Marketing Officer on product requirements and roadmaps.
• Facilitate co-development activities with key customers to inform requirements.
• Take accountability for bringing first customers live and measure ROI.
• Communicate status and key metrics internally to stakeholders.
• Assist in go-to-market activities.

Director Product

Backend Engineer

• Collaborate with the software development team in designing, developing, and implementing high-quality software solutions using Java, Node.js and React.
• Contribute to the development of software architecture and design principles for the organization.
• Ensure the scalability, maintainability, and security of software solutions.
• Provide technical guidance and mentorship to other software engineers.
• Participate in code reviews.
• Help ensure the quality of the team's output.

Full Stack Engineer, Java

Account Executive

• Hunt & Win New Logos: You’ll own a defined territory and go after new business with a relentless focus. From cold outreach to warm referrals, ABM campaigns, and industry events, you’ll leave no stone unturned in building your pipeline and closing deals.
• Deliver Strategic Solutions: You’re not just selling software—you’re solving critical business challenges. Translate complex solutions into compelling, customized pitches for scientists, IT leaders, and executives.
• Lead Complex Deals: You’ll navigate enterprise-level sales cycles, lead multi-stakeholder negotiations, and close high-value deals (often $1M+ ACV).
• Be the Voice of the Customer: Work closely with marketing, product, and customer success to ensure a seamless experience and long-term relationships, while continuously uncovering new opportunities in your territory.
• Drive Your Own Success: Follow a proven sales methodology, stay on top of market trends, and relentlessly pursue growth—there’s no limit to what you can achieve here.

Territory Account Executive – Chemical & Materials

• Solution Selling with Impact: You’re not just selling software—you’re solving critical business challenges. You’ll translate our platform’s value into compelling, customized pitches that resonate with scientists, IT leaders, and executives alike.
• Pipeline Generation Powerhouse: An exciting opportunity to play a critical role in our new technology launch unlike any our industry has seen. You will build and drive pipeline to identify new opportunities across multiple personas within each account. You’ll leverage every tool in the book—an established user base of several million across the Dotmatics portfolio, ABM, cold outreach, warm referrals, and events—to build relationships and drive deals.
• Negotiation & Closing Excellence: From discovery to signature, you’ll lead complex negotiations, navigate organizational roadblocks, and secure high-value, 7+ figure deals.
• Strategic Account Management: Build trust and long-term partnerships by understanding your clients’ needs and ensuring our solutions align with their scientific and operational goals.
• Driving Process & Execution: Follow a best-in-class enterprise sales framework to create a repeatable, scalable success model.
• Cross-Team Collaboration: Work closely with marketing, product, customer success, external partners to deliver a seamless customer experience and drive sustained growth.
• ABC, Always Be Curious: Stay on top of industry trends, competitors, and emerging technologies. You’re curious, ambitious, and always looking to level up your sales game.

Global Account Executive – Life Sciences

• Pursue new business across Life Sciences industry
• Own a defined territory and build pipeline
• Navigate enterprise-level sales cycles and close high-value deals
• Collaborate with marketing, product, and customer success teams

Territory Account Executive – Life Sciences

QA Engineer

• Conduct exploratory and manual testing (UAT) across web-based applications within the Luma platform.
• Develop tests/exploratory test guides to ensure business requirements are met
• Validate new features, integrations, and workflows
• Perform backend validation of APIs, services, and database interactions
• Use tools like Postman/Bruno for RESTful API testing
• Log clear, reproducible bug reports and collaborate with developers
• Provide critical feedback on usability, workflow efficiency, and overall user experience
• Collaborate with automation engineers

Dotmatics

Staff Data Engineer

Principal Solutions Architect

Principal Solutions Architect

Statistical Support Specialist

Account Manager

Sales Manager

Pre-sales Solutions Engineer

Principal Software Engineer

Director Product

Full Stack Engineer, Java

Territory Account Executive – Chemical & Materials

Global Account Executive – Life Sciences

Territory Account Executive – Life Sciences

Scientific QA – Scientific Software, User Testing

Account Executive, Life Sciences