Dotmatics

DevOps Engineer

• Maintain and enhance our cloud-based infrastructure
• Spearhead our ISO 27001 effort and maintain compliance with corporate security requirements
• Work in a small yet highly effective and efficient specialised team
• Maintain and operate the software build server and continuous integration pipelines for cross-platform desktop and HPC applications
• Manage release processes and versioned software distribution
• Support and maintain license control systems and related backend services
• Manage and configure AWS services, including: EC2, RDS, S3, ECR, IAM, WAF, CloudFront, Identity, CloudTrail, Security Lake
• Ensure security, scalability, and reliability of cloud infrastructure
• Support operational tooling across AWS and other cloud providers
• Administrator for a diverse set of services (Office, AWS, Github, Mailchimp, etc)

Senior DevOps Engineer

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Project Manager

• Manage large Scientific SaaS delivery & implementations projects
• Ensure clients are reaching their desired outcomes and adopting solutions
• Leverage advanced SaaS Implementation/delivery skills, processes management, and interpersonal skills
• Advocate for Dotmatics, engaging stakeholders to effectively communicate Actions, Owners, Timelines
• Develop, plan and manage implementation projects across disparate organizations
• Lead full cycle project delivery for complex enterprise level SaaS software
• Manage large technical & digital transformation programmes
• Identify requirements and barriers to projects, including cost, time, scope, and resources
• Ensure project compliance with relevant standards, regulatory requirements and contractual agreements
• Provide overall leadership to team leads and project staff both intra- and inter-company

Senior Project Manager – ELN

Product Marketing

• Operationalise, manage and maintain the GTM playbook, roadmaps, and execution milestones across all sales channels (self-serve e-commerce, CS, Enterprise sales) and customer segments (B2C, SMB, Enterprise)
• Establish GTM OKRs, track real-time performance, and provide actionable insights to all stakeholders
• Collaborate closely with Customer Success, Sales and Marketing to ensure consistent and coordinated execution of the GTM playbook (e.g. tests, strategies, tactics)
• Identify, evaluate and manage new sales channels and opportunities (e.g. reseller partners, underpenetrated geographies, underpenetrated organizations) that can accelerate growth profitably
• Collaborate with Analytics Engineering to deliver reliable, accurate, and standardised reporting, and ad hoc insights as needed
• Support pricing and packaging strategy, advise executive leadership, and perform quantitative pricing analysis (e.g. competitive benchmarks, price elasticities)
• Provide essential performance and customer feedback to Product Management to inform the product roadmaps

Director, GTM Operations – Product Led Growth

Marketing

• Own the positioning and messaging for your scientific application area: personas, use cases, value propositions, and differentiation.
• Develop strategic campaign briefs that translate positioning into actionable guidance for demand generation and integrated marketing.
• Build and maintain sales enablement materials that help the Dotmatics commercial team have better conversations, including pitch frameworks, solution narratives, objection handling, and competitive context.
• Engage directly with internal subject matter experts and customers to gather insights and shape strategy.
• Act as the voice of your scientific audience across marketing and sales, influencing decisions and building alignment across senior stakeholders.

Solutions Marketing Manager

• Maintain and enhance our cloud-based infrastructure.
• Spearhead our ISO 27001 effort and maintain compliance with corporate security requirements.
• Maintain and operate the software build server and continuous integration pipelines for cross-platform desktop and HPC applications.
• Manage release processes and versioned software distribution.
• Ensure security, scalability, and reliability of cloud infrastructure.
• Support operational tooling across AWS and other cloud providers.

Engineer

• Develop and execute validation protocols (IQ/OQ/PQ) for software systems and tools used in GxP environments
• Author and maintain validation documentation including validation master plans, protocols, reports, and standard operating procedures
• Follow comprehensive validation plans following GAMP 5 principles, including risk-based approaches to validation activities
• Ensure all validation activities comply with 21 CFR Part 11, GAMP 5, ISO 9001 and applicable FDA guidance
• Maintain validation documentation in accordance with quality management system requirements
• Support audit and inspection readiness through comprehensive validation records
• Partner with Software Engineering, Product Management and Quality Management on developing and reviewing validation artifacts
• Support Change Control activities and assess validation impact of system changes

Validation Engineer

• Lead validation activities for the Dotmatics Luma platform and its internal systems operating under GxP requirements
• Serve as the subject matter expert for computer system validation (CSV)
• Ensure that software development, testing, and release activities comply with applicable regulations and standards
• Partner closely with Product, Engineering, and Quality Management teams to drive validation best practices throughout the software development lifecycle (SDLC)
• Author, review, and approve validation lifecycle documentation including Validation Master Plans, URS, FRS, Traceability Matrix, Risk Assessments, IQ, OQ, PQ protocols and reports
• Working with the software quality team and devops to leverage automated tools such as Cypress to develop, review and run IQ, OQ, and PQ protocols.
• Mentor/lead junior validation team members and QA staff on validation methodologies and documentation best practices.
• Provide validation guidance and training to engineers, QA analysts, and project managers on CSV principles, IQ/OQ/PQ expectations, and 21 CFR Part 11 controls.

Lead Validation Engineer

Backend Engineer

• Lead the development of complex, high-impact features within a Node.js/TypeScript and React ecosystem.
• Develop and maintain serverless and event-driven data pipelines capable of handling high-volume scientific data.
• Write clean, maintainable, and well-tested code. You will proactively identify technical debt and advocate for architectural improvements.
• Partner closely with other team members to build intuitive user interfaces that simplify complex scientific research.
• Provide technical guidance through thoughtful code reviews and pair programming, fostering a culture of continuous learning.
• Support the reliability of our services by implementing observability and participating in the deployment and monitoring of your code in production.

Senior Full Stack Engineer, Node.js

Data Engineer

• Define and drive system architecture for services within a Node.js/TypeScript ecosystem.
• Contribute to and improve engineering standards, patterns, and best practices for distributed systems, observability, and reliability.
• Architect and implement serverless and event-driven data processing pipelines for high-volume scientific data.
• Guarantee the scalability, maintainability, and security of software solutions.
• Provide technical guidance to Software Engineers, conduct code reviews, and raise the bar for design, code quality, and operational excellence.
• Help shape user interfaces that are intuitive and accelerate scientific research.
• Collaborate with other teams to build scientific solutions on top of a best-in-class scientific data engine.

Staff Data Engineer

Solutions Engineer

• Define and govern end-to-end solution architectures for customer implementations of the Dotmatics Luma platform
• Act as design authority for Luma-based customer solutions
• Ensure architectural consistency across multiple customer engagements
• Shape functional requirements in collaboration with Scientific Architect and Application Scientists
• Design integration approaches using technologies such as Apache NiFi and APIs
• Apply security best practices covering IAM and data protection
• Act as senior technical advisor to customers and partner with Sales and PreSales

Principal Solutions Architect

• Act as the design authority for Luma-based customer solutions
• Define logical and physical architectures covering applications, data, integrations, identity, environments and operations
• Ensure architectural consistency across multiple customer engagements
• Shape functional requirements in collaboration with Scientific Architect and Application Scientists
• Own non-functional requirements including performance, scalability, security, resilience, observability, accessibility, internationalisation, and maintainability
• Design integration approaches using technologies such as Apache NiFi, APIs, batch pipelines, and event-driven patterns
• Architect Luma solutions that integrate with customer enterprise systems including ELNs, LIMS, SDMS, PLM, ERP, Instrument data systems
• Apply security best practices covering IAM, data protection, tenancy, and compliance
• Act as senior technical advisor to customers, including IT leadership and enterprise architects
• Provide architectural guidance to other Solution Architects, Technical Leads, Application Scientists, and Delivery Partners

Customer Support

• Respond to customer emails and support requests related to data analysis and interpretation of research data
• Provide clear, accurate guidance on statistical methods and best practices for data analysis
• Assist users with questions related to software usage, workflows, and results interpretation
• Investigate reported software issues, reproduce bugs, and document findings
• Collaborate with product development to report bugs and track resolutions
• Create or update internal documentation and customer-facing support materials as needed
• Maintain a high level of customer satisfaction through professional and timely communication

Senior DevOps Engineer

Senior DevOps Engineer

Senior Project Manager – ELN

Director, GTM Operations – Product Led Growth

Solutions Marketing Manager

Senior DevOps Engineer

Validation Engineer

Lead Validation Engineer

Senior Full Stack Engineer, Node.js

Staff Data Engineer

Principal Solutions Architect

Principal Solutions Architect

Statistical Support Specialist