DoseSpot

General Counsel

• Provide expert and strategic legal advice to Interra Brands (DoseSpot, RxLink, pVerify, Arrive Health)
• Contribute to internal governance policies, evaluating the impact of external factors
• Assess company decisions with an eye toward supporting company strategy while balancing various risks
• Advise Interra Health on legal matters with a lens on a rapidly evolving regulatory landscape
• Anticipate issues and estimate risks strategically, while presenting the business with proactive solutions
• Partner with external parties (outside counsel, clients, regulatory advisors) on a range of legal matters
• Analyze complex matters that cut across legal and business-related topics
• Track key regulatory changes, keeping Executive Leadership informed of topics that may affect the Interra Health business strategy

Corporate Counsel

Account Executive

• Develop and execute strategies to expand Interra Health’s presence within top-tier U.S. health systems.
• Generate qualified pipeline through consistent outbound activity, strategic prospecting, executive outreach, conference engagement, and industry presence.
• Own full enterprise sales cycle – from initial outreach and discovery through proposal, contracting and expansion.
• Build and sustain relationships with executive leaders (CIO, CFO, CMIO, CMO, Chief Pharmacy Officer) to position Interra Health’s solutions as essential to their strategic goals.
• Lead complex, multi-stakeholder sales processes and navigate layered decision-making structures.
• Consistently meet or exceed revenue targets through disciplined forecasting and opportunity management.
• Leverage your personal network and industry insights to open new doors and accelerate sales cycles.
• Partner cross-functionally with solutions engineering, marketing, product and implementation teams to ensure alignment from opportunity through deployment.
• Serve as a trusted partner to health system executives by understanding their challenges and articulating how Interra Health’s products and services can deliver meaningful results.
• Maintain accurate pipeline visibility and reporting within Salesforce.

Enterprise Account Executive

DevOps Engineer

• Build, architect and maintain secure, scalable, and highly available cloud infrastructure in Azure, with some support for AWS.
• Lead the design and implementation of Infrastructure as Code (IaC) using Bicep or Terraform.
• Champion DevSecOps practices and CI/CD pipeline improvements across teams.
• Integrate security and compliance into infrastructure and deployment workflows from the ground up.
• Own observability and reliability strategies, applying SRE principles such as incident response, SLOs, and postmortems.
• Mentor and advise other engineers and peers, influencing architectural decisions.
• Own delivery of key DevOps initiatives from planning through execution, collaborating across engineering, security, and product teams to align infrastructure with business goals.
• Participate in Agile ceremonies and influence release planning and architectural decisions.
• Evaluate and implement new tools and technologies to enhance system performance, reliability, and developer experience.
• Define and track key performance indicators (KPIs) and service-level objectives (SLOs) to measure system health and team effectiveness.
• Lead incident response efforts and conduct blameless postmortems to drive continuous improvement.
• Partner with security and compliance teams to ensure infrastructure meets regulatory and organizational standards.
• Contribute to the development of internal documentation, runbooks, and knowledge-sharing initiatives.
• Participate in on-call rotations and provide Level 3 support for production systems.

Senior DevOps Engineer

Customer Success Manager

• Own performance reporting across provider and pharma partner programs (affordability programs, patient support, program waterfalls, enablement initiatives, etc.)
• Maintain and enhance Salesforce (DS Connect) reporting structures and data integrity
• Identify revenue leakage, conversion gaps, and optimization opportunities
• Refine waterfalls, eligibility logic, and program configurations to improve financial outcomes
• Build dashboards and recurring reporting packages to support Director-level strategy and executive communication
• Partner with Product, Data, and Engineering teams to implement and validate revenue optimization initiatives
• Measure and quantify revenue and conversion impact of changes
• Serve as day-to-day performance contact for assigned partner accounts
• Lead data-driven performance reviews and optimization discussions
• Translate analytics into actionable growth recommendations
• Identify expansion opportunities within existing agreements and support execution
• Support renewal preparation with clear performance narratives and measurable impact
• Surface retention risks early and recommend mitigation strategies
• Provide insight-driven recommendations that inform product and program evolution
• Collaborate closely with the Director to align analytics with partner growth strategy
• Ensure internal teams are aligned on performance priorities and optimization initiatives

Revenue Analytics Manager – Partner Success

Support Engineer

• As a Technical Support Specialist, Level 2, you provide advanced technical support and serve as a secondary escalation point for the support team.
• You troubleshoot complex issues across internet-based applications, APIs, and database-driven systems, ensuring accurate, timely resolution and technical ownership through to completion.
• You collaborate closely with Support, Engineering, and Customer teams to address implementation needs, improve issue resolution processes, and enhance overall service quality.
• Your work directly supports customer satisfaction, retention, and long-term relationship strength.
• Effectively troubleshoot and diagnose issue root cause and communicate issue details to both internal and external stakeholders
• Support in the development and documentation of processes and best practices to provide support for customers and product end users
• Demonstrated ability to effectively explain technical issues to non-technical audiences
• Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects simultaneously, communicating both updates and in-depth solutions as situations require
• Mentor and support level 1 and level 2 technical support specialists
• Where appropriate, propose, plan and own new feature requests, internal and external documentation and system trainings

Technical Support Specialist L2

Product Marketing

• Develop and refine positioning, messaging, and value propositions for assigned products, ensuring alignment with company strategy
• Lead go-to-market execution for new features and product launches, coordinating cross-functional stakeholders
• Create GTM briefs and ensure alignment across Sales, Growth Marketing, Account Management, Education Services and Customer Success
• Partner with Sales to develop enablement materials that improve win rates and sales cycle efficiency
• Collaborate with Account Management on customer business reviews and drive adoption/utilization strategy (partner marketing)
• Monitor product performance metrics; gather insights to incorporate into brand, sales and positioning materials; and identify optimization opportunities
• Guide product-specific customer communications and coordinate deployment and performance metrics
• Conduct competitive research and maintain actionable competitive intelligence for Product, Account Management and Sales teams
• Develop buyer persona insights and ensure campaigns align with customer motivations and purchasing behaviors
• Contribute voice-of-customer insights to Product to inform roadmap and prioritization discussions
• Support strategic RFP responses and enterprise sales opportunities

Corporate Counsel

Enterprise Account Executive

Senior DevOps Engineer

Revenue Analytics Manager – Partner Success

Technical Support Specialist L2

Product Marketing Manager