Own performance reporting across provider and pharma partner programs (affordability programs, patient support, program waterfalls, enablement initiatives, etc.)
Maintain and enhance Salesforce (DS Connect) reporting structures and data integrity
Identify revenue leakage, conversion gaps, and optimization opportunities
Refine waterfalls, eligibility logic, and program configurations to improve financial outcomes
Build dashboards and recurring reporting packages to support Director-level strategy and executive communication
Partner with Product, Data, and Engineering teams to implement and validate revenue optimization initiatives
Measure and quantify revenue and conversion impact of changes
Serve as day-to-day performance contact for assigned partner accounts
Lead data-driven performance reviews and optimization discussions
Translate analytics into actionable growth recommendations
Identify expansion opportunities within existing agreements and support execution
Support renewal preparation with clear performance narratives and measurable impact
Surface retention risks early and recommend mitigation strategies
Provide insight-driven recommendations that inform product and program evolution
Collaborate closely with the Director to align analytics with partner growth strategy
Ensure internal teams are aligned on performance priorities and optimization initiatives

Requirements

Bachelor’s degree or equivalent experience
5+ years in revenue analytics, revenue operations, customer success, account management, or commercial SaaS roles
Strong analytical and problem-solving capabilities
Experience working in Salesforce or similar CRM/reporting systems
Experience working with SQL
Ability to translate complex performance data into clear business recommendations
Comfort engaging directly with external stakeholders in performance discussions
Pharma and health-tech experience preferred
High ownership mindset with ability to operate autonomously in a lean, fast-paced environment

Benefits

Remote work environment with a flexible work schedule to encourage work-life balance
Annual company offsite
Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave
Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)
401(k) company match
One-time workspace reimbursement to help you optimize your remote workspace

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

revenue analyticsrevenue operationscustomer successaccount managementcommercial SaaSSQLdata integrityperformance reportingdashboard creationdata-driven performance reviews

Soft Skills

analytical capabilitiesproblem-solvingcommunicationcollaborationownership mindsetautonomystakeholder engagementactionable recommendationsoptimization discussionsperformance narrative development

Certifications

Bachelor’s degree