Works with customers, end-users, and application designers to define scalable solutions and data experiences structured to help accelerate speed to insight on key business questions;
Lead out solution discovery workshops to identify solution requirements;
Design and develop data products that add value for the customer;
Develop strategies for data acquisitions and integration of the new data into Domo or a corresponding CDW;
Consultation and mentoring customers on best practices and skills to drive adoption and self-sufficiency;
Identify business or technical risks to contract renewals and possible areas of expansion for Domo customers;
Design solutions for the identified risks and opportunities;
Guide the customer through the implementation of the designed solutions;
Enable customers to successfully maintain solutions through training and working sessions;
Interact with customers at all levels of the organizations;
Maintain great customer service;
Help customers understand the value of the Domo platform.
Requirements
Bachelor's Degree in Information Systems, Computer Science or related field or equivalent professional experience;
Ability to translate business needs into technical solutions;
3+ years of experience working with relational databases;
Ability to skillfully communicate with both business and technical audiences;
Proven experience in effectively partnering with business teams to deliver their goals and outcomes;
Ability to quickly develop expert-level understanding of complex software systems;
Excellent problem solving skills and creativity;
Ability to think outside the box;
Ability to learn and adapt quickly to varied requirements;
Thrive in a fast-paced environment;
Business Intelligence/Visualization experience.
Experience working with APIs;
Experience working with Web Technologies (Javascript, Html, CSS);
Experience with scripting technologies (Java, Python,R, etc.);
Experience defining scope and requirements for projects.