Parafin

Partner Engineer

Parafin

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $175,000 - $220,000 per year

Job Level

Mid-LevelSenior

Tech Stack

JavaJavaScriptPythonReactScalaSQL

About the role

  • Act as the main technical liaison for platform partners, guiding them through onboarding and new product integrations by providing comprehensive support.
  • Be the voice for our partners internally - collaborate with product and engineering to improve Parafin's platform offerings, using valuable partner feedback to drive product enhancements.
  • Conduct engaging, informative onboarding and education sessions to support seamless partner integrations.
  • Scale technical onboarding with a focus on reducing the time to integrate with Parafin products, including owning and building internal or partner-facing tools.
  • Document integration requirements and processes (internally and for partners), ensuring knowledge transfer and ease of support as our partner portfolio scales.
  • Provide ongoing technical account management post-launch - optimizing integrations, expanding product usage, and monitoring and swiftly resolving integration-related challenges.
  • Act as the central point of contact for identifying and debugging critical technical issues, coordinating prompt resolutions between internal teams and platform partners, and providing tailored solutions where necessary.
  • Work closely with platform growth, product, and engineering teams to drive Parafin’s partner integrations and growth.

Requirements

  • Must have 5+ years of experience in client-facing technical roles, preferably in software integration, technical partner support or technical account management.
  • Strong engineering background with fluency in at least 2 programming languages a plus (e.g., Java, Python, JavaScript, etc.)
  • Excellent communication skills, with the ability to effectively explain complex technical concepts to both technical and non-technical stakeholders.
  • Proficiency with integration technologies, such as REST APIs, webhooks, SDKs, data pipelines, and embeddable UI components.
  • Strong problem-solving skills, with a partner-focused approach.
  • Great intuition for navigating standard/generalizable vs. custom partner solutions and guiding partners toward the optimal approach.
  • Comfortable exploring and navigating Parafin's codebase, particularly with proficiency in React, Scala, and Python.
  • Proven experience in creating working demos and production applications.
  • Ability to thrive in a highly ambiguous and fast-paced environment.
  • Demonstrated passion for helping small businesses grow and succeed.
  • Proficiency in crafting clear technical documentation for effective knowledge sharing and troubleshooting.
  • Knowledge of industry best practices for integration and post-sales support (preferred).
  • Familiarity with SQL preferred but not required.
  • Experience working in Fintech is a plus.
  • Must be legally authorized to work in the United States without restrictions (application form questions indicate work-authorization requirement).