Tive

Senior Integration Engineer

Tive

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Job Level

Senior

Tech Stack

GoJavaJavaScriptPythonTypeScript

About the role

  • Act as the primary technical advisor for customers implementing integrations with our product, providing architectural guidance, best practices, and hands-on troubleshooting
  • Develop, maintain, and document pluggable modules, SDKs, and integration libraries that accelerate customer adoption and streamline onboarding
  • Collaborate with internal engineering teams to implement product improvements and enhancements that address recurring integration challenges
  • Maintain and improve our externally-facing developer documentation, ensuring clarity and ease of use
  • Translate customer needs into actionable technical solutions, balancing long-term scalability with immediate integration success
  • Represent the technical voice of the customer internally, advocating for features, documentation, and workflows that improve the overall integration experience

Requirements

  • 5+ years of professional software engineering experience, with expertise in building and maintaining production-grade applications or APIs
  • Proficiency in C#/.Net
  • Some experience in other modern programming languages (e.g., Python, Java, Go, JavaScript/TypeScript)
  • Solid understanding of API design, REST, webhooks, and common integration patterns
  • Proven track record of customer-facing technical engagement—pre-sales engineering, solutions engineering, or technical consulting experience a plus
  • Exceptional written and verbal communication skills: ability to explain complex concepts to both technical and non-technical audiences with clarity and confidence
  • Demonstrated ability to collaborate cross-functionally with product, engineering, and customer-facing teams
  • Experience developing integration toolkits, SDKs, or pluggable modules highly preferred
  • Comfort balancing multiple priorities and customer needs in a fast-paced environment