DN Solutions America

Engineering Manager

• Subject matter expert for DMS
• Drive sales of iDOO RMS+ and future digital products by: Support Regional Sales Managers and distributors during customer visits.
• Conduct software demonstrations and technical presentations.
• Train dealers and internal sales teams on digital manufacturing solutions.
• Develop ROI analyses and business cases for customers.
• Identify strategic opportunities within existing machine tool accounts.
• Coordinate implementation support with technical teams.
• Gather customer feedback to influence future product development.
• Represent DN Solutions at trade shows, open houses, and customer events.
• Maintain deep knowledge of Industry 4.0 trends, AI applications, and manufacturing software.

Product Sales Manager, Software

Field Engineer

• Responsible for post-sales support to clients.
• Provide technical and operational training, test, adjust, troubleshoot, repair, rebuild, and install CNC machining equipment, peripherals, and upgrades.
• Plan and coordinate activities concerned with installing, repairing, and upgrading equipment.
• Investigate and resolve customer reports of technical problems with equipment.
• Analyze information to determine root causes and recommend repairs or corrective actions.
• Advise management and factory engineers regarding equipment defects and suggestions for improvement.

CNC Field Service Engineer

• Responsible for post-sales support to clients.
• Provide technical and operational training.
• Test, adjust, troubleshoot, repair, rebuild, and install CNC machining equipment.
• Plan and coordinate activities with clients.
• Examine machinery and converse with equipment Operators to detect problems.
• Analyze information to determine root causes and recommend repairs or upgrades.
• Advise management regarding equipment defects and product performance.