DN Solutions America

Field Engineer

• Responsible for post-sales support to clients.
• Provide technical and operational training, test, adjust, troubleshoot, repair, rebuild, and install CNC machining equipment, peripherals, and upgrades.
• Plan and coordinate activities concerned with installing, repairing, and upgrading equipment.
• Investigate and resolve customer reports of technical problems with equipment.
• Analyze information to determine root causes and recommend repairs or corrective actions.
• Advise management and factory engineers regarding equipment defects and suggestions for improvement.

CNC Field Service Engineer

• Responsible for post-sales support to clients.
• Provide technical and operational training.
• Test, adjust, troubleshoot, repair, rebuild, and install CNC machining equipment.
• Plan and coordinate activities with clients.
• Examine machinery and converse with equipment Operators to detect problems.
• Analyze information to determine root causes and recommend repairs or upgrades.
• Advise management regarding equipment defects and product performance.