Customer Success Manager

• Provide “voice of customer feedback” to internal DLOCAL teams.
• Develop effective long-term key customer relationships.
• Collaborate with customers to better understand their goals and ambitions.
• Prioritize discovery of customer strategic needs, initiatives, and deployment opportunities and develop and align prioritized project plans for assigned accounts with identified milestones and goals.
• Develop Customer Success methodologies and own team initiatives that improve productivity.
• Interact and work together with the different areas of the company.
• Work with internal teams and clients to manage account performance and project delivery.
• Serve as a reliable, analytical point of contact, solving problems and multi-tasking in a fast-paced environment.
• Travel as required.

Customer Success Manager

Digital Customer Success Associate

AI-savvy Marketing & CRM Specialist

Clinical Specialist, CRM