Sales Executive
Rapsodo Sports (Rapsodo, Inc.)
Job Level
Mid-LevelSenior
About the role
- Provide “voice of customer feedback” to internal DLOCAL teams.
- Develop effective long-term key customer relationships.
- Collaborate with customers to better understand their goals and ambitions.
- Prioritize discovery of customer strategic needs, initiatives, and deployment opportunities and develop and align prioritized project plans for assigned accounts with identified milestones and goals.
- Develop Customer Success methodologies and own team initiatives that improve productivity.
- Interact and work together with the different areas of the company.
- Work with internal teams and clients to manage account performance and project delivery.
- Serve as a reliable, analytical point of contact, solving problems and multi-tasking in a fast-paced environment.
- Travel as required.
Requirements
- Customer Success experience (B2B preferred).
- Advanced Excel Skills.
- Excellent written and verbal communication.
- Excellent interpersonal and communication skills.
- Fluent written and verbal English.
- Experience in payments - Huge advantage.
- Ability to travel.
- Team spirit.
- Proactive behavior.
- Experience developing B2B relationships across functional areas.
- Background in Project Management or Customer Success Management with proven track record of meeting or exceeding program goals.
- Based in China (role states candidate should be based in China)
