Partner Services Specialist
DLL
full-time
Posted on:
Location Type: Hybrid
Location: Wayne • Iowa • Pennsylvania • United States
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Salary
💰 $50,144 - $75,216 per year
About the role
- Perform the application to credit process for incoming dealers/vendor/partners, assisting in documentation, and dealer maintenance.
- Complete the dealer onboarding process while complying with DLL's KYC and CDD requirements.
- Conduct risk assessments to identify potential vulnerabilities.
- Screen dealers against sanction lists and regulatory databases.
- Collect and review documents for Commercial Finance Underwriters.
- Prepare complex manual documents
- Create and maintain Private Label & Programs
- Accurately and timely updating of system databases
- Meet or exceed customer service expectations
- Identify and escalate continuous improvement areas
- Determine if documentation is enforceable
- Customer service skills
- Other Duties as assigned
Requirements
- Knowledge of processes related to Credit, Programs, Sales & Documentation
- Ability to enter data accurately and efficiently
- Ability to review documents and identify errors
- Ability to identify potential process improvements and escalate accordingly
Benefits
- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home.
- Career development opportunities: online learning, member development programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credit processKYCCDDrisk assessmentsdocument reviewdata entryprocess improvementsdocumentationsanction lists screeningdatabase management
Soft Skills
customer serviceattention to detailproblem-solvingcommunicationorganizational skillsanalytical skillsescalationcontinuous improvementcollaborationadaptability