Technical Support Engineer
Plaid
GoJavaScriptPythonSQL
Customer Category Manager
Division-D
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $95,000 per year
Job Level
Mid-LevelSenior
Tech Stack
GoJavaScript
About the role
- Responsible for the selling efforts with their assigned customers as a member of a Customer Business Team (CBT)
- Represents Lactalis Heritage Dairy to the Customer’s Category Management and Buying Office personnel
- Manages assigned customers and responsibilities effectively and acts as a liaison between Lactalis Heritage Dairy CBT and the Customer’s HQ Team
- Responsible for all the selling activities across the Lactalis Heritage Dairy portfolio for their assigned customers
- Deliver revenue and profitability, pursue business strategies to grow the company franchises through the use of customer-specific programs
- Provide category management expertise to the customer
- Ensure coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives
- Regular category & business reviews with the Customer’s Category Managers & Key Account Management personnel
- Lead implementation of space management projects for all assigned categories for assigned customers
- Achieve CBT new item authorization and distribution goals with their assigned customer
- Achieve promotional revenue objectives by tactic, price point, drive period & selling vent for their assigned categories and customer
- Execute Lactalis Heritage Dairy pricing strategies for all assigned categories for the customer
- Work with broker team to manage execution of strategies
- Work with Retail Team to effectively manage retail execution of all assigned category objectives for the customer
- Maintain files and business documentation as directed by Lactalis Heritage Dairy Policy & the CBT to thoroughly document business transactions with the customer
Requirements
- Bachelor’s Degree
- 3+ years of experience in customer management, account management, and/or retail sales management for a CPG company
- Ability to establish and maintain effective relationships with the Customer and gain their trust and respect
- Strong personal selling skills and negotiation skills
- Effective communication skills, both verbal and written
- Self-motivated, ability to operate independently
- Demonstrated ability to analyze data and create action plans
- Ability to prioritize and meet deadlines within specified time constraints
- Ability to operate in a team environment
- Ability to adapt in a changing work environment
- Solid working knowledge of computers and related systems including proficiency in Microsoft Word, Excel, and PowerPoint
- Ability to travel (up to 15%)
