Diverge Health

Vice President

• Build clear, analytical measurement frameworks to soundly evaluate the population health and financial impact of care programs.
• Author data-driven reports and white papers for internal and external stakeholders on the impact of care programs.
• Analyze claims and cost drivers to identify gaps, opportunities, and provide actionable insights to improve program performance.
• Recommend program adjustments or new areas of focus to strengthen impact on pharmacy, medical, and other cost domains.
• Support TAP companies as needed through economic modeling, program evaluation, or strategic pivots.

Vice President – Healthcare Research and Economics

Operations

• Manage and support Enrollment Specialists, Engagement Specialists, and Experience Analysts by assigning work, monitoring progress, and ensuring timely completion of tasks.
• Track productivity and performance metrics, summarizing insights for senior leaders.
• Maintain balanced and full work queues across the team.
• Evaluate workflow and script effectiveness, offering thoughtful recommendations for improvement.
• Analyze performance data to identify trends and propose operational enhancements.
• Elevate feedback from frontline teams to inform long-term enablement and process evolution.

Manager – Patient Engagement Operations

Medical Director

• Serve as the clinical business owner for your markets, leading physicians and care teams in delivering high-quality, coordinated, and value-based care.
• Partner closely with practice leaders, market presidents, and payer partners to translate Diverge’s model into action.
• Guide multidisciplinary teams, advancing care management strategies, and shaping how Diverge supports providers in caring for vulnerable populations.
• Lead as the in-market clinical business owner, ensuring alignment of Diverge’s care model across providers, care teams, and payer partners.
• Build trusted relationships with primary care physicians and practice leaders to drive engagement, adherence to evidence-based care, and quality performance.
• Provide leadership and consultation for care management programs, including case reviews, multidisciplinary rounds, and population health strategies.
• Monitor HEDIS, STAR, and other quality metrics to ensure compliance and continuous improvement in performance programs.

Regional Medical Director

Bookkeeper

• Coordinate and schedule internal and external meetings, including payer touchpoints and cross-functional check-ins.
• Prepare and distribute agendas, summaries, and follow-up notes to ensure clear communication and next steps.
• Track key projects, timelines, and deliverables, driving timely follow-up and completion.
• Maintain trackers, dashboards, and documentation to monitor account activities and progress toward goals.
• Support the team in managing priorities and communication across stakeholders.
• Assist in developing presentation materials and reports for leadership and payer meetings.
• Contribute to process improvements that strengthen organization, efficiency, and documentation across the team.

Vice President – Healthcare Research and Economics

Manager – Patient Engagement Operations

Regional Medical Director

Payer Accounts Coordinator