Health Engagement Specialist

Diverge Health

Health Engagement Specialist connecting patients with preventive care services at Diverge Health. Conducting outreach and assisting patients in navigating their care needs in a fast-paced environment.

Posted 7/16/2026full-timeRemote • Alaska, Hawaii • 🇺🇸 United StatesJunior💰 $27 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient engagement and outreach, with a strong focus on care coordination and preventive services. Proficient in utilizing CRM systems to manage patient interactions and enhance service delivery.

Highest-signal resume keywords

Patient EngagementCare CoordinationCRM Systems (Salesforce)Strong Communication SkillsProblem-Solving Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient OutreachCare TransitionsPreventive Care EducationAppointment SchedulingRecord Keeping

Soft Skills

Interpersonal SkillsEmpathyCompassionOrganizational SkillsAdaptability

Tools & Technologies

CRM SystemsCall Management Tools

Industry Keywords

Healthcare SettingEmergency Room UtilizationPatient Barriers to CareDiverse Backgrounds

About the role

Key responsibilities & impact

Conduct a high volume of outbound calls to patients, including many who have not previously encountered Diverge Health.
Field inbound calls from patients responding to outreach from either Diverge Health or referrals from their primary care provider, or from primary care providers attempting to coordinate patient services with Diverge Health.
Identify and support patients who are overutilizing the emergency room by guiding them toward more appropriate care options.
Reach out to patients undergoing care transitions (e.g., from hospital to home following a hospital discharge) to ensure they have follow-up care in place, educate patients about the importance of preventive care and the need for regular visits with their provider.
Assist patients in scheduling appointments, navigating care options, and resolving barriers to access.
Build trust with patients and tailor conversations to meet their individual needs.
Maintain accurate and organized records of patient interactions using CRM systems (e.g., Salesforce).
Meet or exceed daily outreach and engagement performance metrics.

Requirements

What you’ll need

1-2 years of experience in patient engagement, outreach, or customer service in a healthcare setting
Strong communication and interpersonal skills with the ability to build trust quickly
A high level of empathy and compassion for patients from diverse backgrounds
Comfort working in a fast-paced, evolving environment with shifting priorities
Problem-solving mindset and ability to think critically when navigating patient barriers to care
Familiarity with care coordination, preventive services, and transitions of care (preferred)
Familiarity with CRM systems (e.g. Salesforce) and call management tools, including basic administration of these tools.
Strong organizational skills and the ability to manage multiple tasks simultaneously.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Diverge Health Website LinkedIn All Job Openings 51 - 200 employees ⚕️ Healthcare Insurance 🌍 Social Impact 🏢 Enterprise Healthcare Insurance
Social Impact
Enterprise Diverge Health is a company dedicated to empowering primary care practices to deliver the highest quality care to underserved patients. The company provides infrastructure support to primary care providers, including highly trained community health teams, administrative aids, and technology solutions for local population health management. Diverge Health aims to enhance healthcare outcomes and assist practices in transitioning to value-based payment models. The company grew its foundation by acquiring the intellectual property of City Health Works, focusing on deploying trusted community health workers to assist patients in effectively managing care and reducing complications. Diverge Health plays a pivotal role in improving primary care delivery, patient health literacy, and providing better financial performance and provider satisfaction for payors. Health Engagement Specialist Job not on LinkedIn 🔥 14 minutes ago 🐻 Alaska, Hawaii – Remote 💵 $27 - $29 / hour ⏰ Full Time 🟢 Junior 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Conduct a high volume of outbound calls to patients, including many who have not previously encountered Diverge Health.
Field inbound calls from patients responding to outreach from either Diverge Health or referrals from their primary care provider, or from primary care providers attempting to coordinate patient services with Diverge Health.
Identify and support patients who are overutilizing the emergency room by guiding them toward more appropriate care options.
Reach out to patients undergoing care transitions (e.g., from hospital to home following a hospital discharge) to ensure they have follow-up care in place, educate patients about the importance of preventive care and the need for regular visits with their provider.
Assist patients in scheduling appointments, navigating care options, and resolving barriers to access.
Build trust with patients and tailor conversations to meet their individual needs.
Maintain accurate and organized records of patient interactions using CRM systems (e.g., Salesforce).
Meet or exceed daily outreach and engagement performance metrics. 🎯 Requirements
1-2 years of experience in patient engagement, outreach, or customer service in a healthcare setting
Strong communication and interpersonal skills with the ability to build trust quickly
A high level of empathy and compassion for patients from diverse backgrounds
Comfort working in a fast-paced, evolving environment with shifting priorities
Problem-solving mindset and ability to think critically when navigating patient barriers to care
Familiarity with care coordination, preventive services, and transitions of care (preferred)
Familiarity with CRM systems (e.g. Salesforce) and call management tools, including basic administration of these tools.
Strong organizational skills and the ability to manage multiple tasks simultaneously. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Competitive Intelligence Specialist 🔥 5 hours ago SentinelOne 1001 - 5000 🔒 Cybersecurity 🤖 Artificial Intelligence ☁️ SaaS Website LinkedIn All Job Openings Competitive Intelligence Specialist focusing on AI-assisted research and analysis workflows. Driving competitive insights to support sales and marketing efforts in cybersecurity. 🇺🇸 United States – Remote 💵 $108k - $149k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🦅 H1B Visa Sponsor Neuroscience Specialist, Health and Science Professional 🔥 14 hours ago Pfizer 10,000+ employees Website LinkedIn All Job Openings Neuroscience Specialist increasing sales and developing customer relationships within the Migraine Team. Engaging customers face-to-face and virtually while leveraging analytical insights. 🇺🇸 United States – Remote 💵 $76k - $199.6k / year 💰 Post-IPO Debt on 2023-05 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🦅 H1B Visa Sponsor OTS Materials – Contracting Coordinator 🔥 15 hours ago SOLV Energy 501 - 1000 Website LinkedIn All Job Openings Coordinator for OTS Materials & Contracting managing RFPs and vendor contracts in renewable energy sector. Remote position with responsibilities across multiple states in the U.S. 🇺🇸 United States – Remote 💵 $34 - $43 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🦅 H1B Visa Sponsor Eligibility Specialist 🔥 16 hours ago Savista 1001 - 5000 ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Eligibility Specialist II at Savista navigating patient assistance programs and ensuring compliance with healthcare regulations in the USA. Advocating for uninsured and underinsured individuals for healthcare funding support. 🇺🇸 United States – Remote 💵 $20 - $22 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🚫👨‍🎓 No degree required Commercial Services Specialist 🔥 16 hours ago UMB Bank 1001 - 5000 🏦 Banking 💸 Finance 💳 Fintech Website LinkedIn All Job Openings Commercial Services Specialist at UMB delivering the Unparalleled Customer Experience. Building relationships and resolving issues through multiple contact portals. 🇺🇸 United States – Remote 💵 $38.9k - $57.2k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs