Dinotech Ltd

Account Manager

• Portfolio Management: Nurturing and cultivating relationships with VIP clientele.
• Multichannel Correspondence: Interacting through emails, phone calls, and live chat.
• Proactive Bonus Management: Offering tailored bonuses and rewards.
• VIP Gameplay Monitoring: Responding promptly to VIP customer activities.
• Feedback Gathering: Actively seeking and collating feedback to improve services.
• Efficient Document Handling: Managing document requests efficiently.
• Insightful VIP Reporting: Providing insights on VIP trends and preferences.
• VIP Onboarding: Welcoming new VIP customers aboard.
• Collaborative Strategy Development: Contributing to VIP strategy with the Marketing Manager.

VIP Account Manager