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Customer Support Representative
Dinotech LtdRemote Customer Support Representative responding to customer inquiries for Dinotech. Resolving issues and collaborating with an international team in a supportive work environment.
About the role
Key responsibilities & impact- Responding to customer inquiries and resolving issues via email and live chat
- Utilising internal tools to address and take ownership of customer concerns
- Collaborating with other departments to escalate and resolve complex queries
- Working closely with our diverse international team
Requirements
What you’ll need- Exceptional written communication skills in English
- Flexibility and adaptability to work in a remote setting
- A team player mindset, eager to collaborate and support colleagues
- A passion for delivering outstanding customer service
- A willingness to learn and grow professionally
- Preferred Qualifications: Experience with Customer Service and Responsible Gaming processes and tools
- Previous experience in the gaming industry
Benefits
Comp & perks- Collaborative international team
- Supportive working environment
- Online team events
- Learning and development opportunities
- Competitive compensation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
written communicationflexibilityadaptabilityteam playercollaborationcustomer servicewillingness to learnprofessional growth