Diligent

Senior Director, Governance Operations

Diligent

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $173,000 - $250,000 per year

Job Level

Senior

About the role

  • Support the GM and Product Leaders in developing comprehensive go-to-market and market entry strategies across the software portfolio and all market segments.
  • Develop comprehensive business cases for major strategic initiatives and capital investments, including market opportunity assessment, competitive analysis, financial modeling, and risk evaluation.
  • Identify and evaluate corporate development, strategic partnership, and business development opportunities; partner with corporate development on deal evaluation and integration planning.
  • Conduct ongoing competitive benchmarking and industry trend analysis to inform product roadmap and go-to-market decisions.
  • Lead annual and quarterly strategic planning processes for the Governance business unit.
  • Drive AI-first initiatives by identifying opportunities to integrate AI into product and GTM strategy.
  • Contribute to P&L planning and forecasting, providing market-driven insights to support revenue targets and investment decisions.
  • Partner cross-functionally on pricing strategy optimization, revenue model innovation, and present ROI analysis for strategic initiatives.
  • Identify, develop and execute revenue growth strategies across the customer lifecycle from acquisition to expansion, including growth experiments and product adoption initiatives.
  • Design and optimize customer journey experiences and develop scalable product adoption playbooks with Sales and Customer Success.
  • Serve as a member of the Governance Leadership team; establish team goals, KPIs, and performance standards; develop team capabilities in competitive analysis, customer research, and growth marketing.

Requirements

  • 10+ years of experience developing and executing product strategies, including crafting go-to-market (GTM) strategies and driving revenue growth.
  • Excellent written and verbal communication skills, with the ability to present complex concepts in a clear and compelling way.
  • Ability to excel in a dynamic environment and balance multiple priorities.
  • Strong creative, problem solving, and strategic thinking abilities.
  • Demonstrated ability to organize and prioritize work to drive results on-time, with high quality.
  • Experience integrating AI tools into marketing workflows and strategic planning processes.
  • Exceptional critical thinking, analytical, and quantitative skills.
  • Proven experience leading and managing teams.
  • Previous experience with target personas (general counsel, corporate secretary, legal ops, CFO and internal audit) and/or experience in the governance or entity management industries strongly preferred.
Benefits
  • Creativity is ingrained in our culture.
  • Flexible work environment / hybrid work model (onsite at least 50% if within commuting distance).
  • Global days of service.
  • Comprehensive health benefits.
  • Meeting-free days.
  • Generous time off policy.
  • Wellness programs.
  • Employee Resource Groups and access to diversity resources and education.
  • Reasonable accommodations for qualified individuals with disabilities.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
go-to-market strategybusiness case developmentfinancial modelingcompetitive analysisrisk evaluationP&L planningrevenue growth strategiescustomer journey optimizationAI integrationstrategic planning
Soft skills
communication skillsproblem solvingstrategic thinkingorganizational skillsprioritizationcritical thinkinganalytical skillsteam leadershipcreativitydynamic environment adaptability
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