Technical lead for all data center engineering operations at one or more facilities and direct supervisor of facility and data center engineers
Review, approve, implement and train on SOPs, MOPs and EOPs for the site
Oversight of general facility operations and coordination with remote hands, security, and janitorial teams
Ensure operation, maintenance and repair of mission critical equipment to achieve 100% uptime and SLA compliance
Supervise MEP construction activity, witness testing during commissioning and validate sequences of operations and documentation
Develop and supervise local engineering team to enforce maintenance standards and control labor costs
Execute site-specific change management processes and oversee high-risk maintenance and procedures
Conduct walk-throughs for high-risk critical transferring and act as a technical resource for staff
Troubleshoot site mechanical and electrical systems and manage technical/operational incidents including emergency response and root cause analysis
Review inspections, detect anomalies, identify trends, and track operational metrics for senior management
Develop, evaluate and recommend improvements to SOOs, SOPs, MOPs and EOPs
Support budgeting, forecasting and expense management; manage spare parts inventory
Support facility services oversight and accreditation initiatives (SSAE16, SOC2, ISO 27001)
Maintain compliance with local health & safety standards and national electrical and building codes
Requirements
5 years related facility management experience in Data Center operations or related electrical or mechanical engineering field managing or leading data center operations teams in a large-scale mission critical environment
Bachelor’s degree in electrical or mechanical engineering preferred
Solid and proven experience in construction, commissioning, acceptance and operation of mission critical systems (electrical distribution systems, static and rotary UPS, HVAC systems, chillers, emergency standby generation, fire alarm/suppression and monitoring systems)
Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/STS, Failover Scenarios)
Proficient in reading/understanding MEP drawings
Knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements (preferred)
Proficiency in colocation operations including cage, rack and cable infrastructure and power circuit installation/power monitoring (preferred)
Ability to evaluate 3rd party vendor work for quality control and improve vendor scope/procedures
Strong knowledge of PLC theory and functionality
Strong knowledge of energy efficiency principles and ability to recommend improvements
Advanced proficiency in Microsoft Word, Excel and Outlook; familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCAD
Basic understanding of emergency situations and escalation processes
Strong understanding of CMMS, DCIM, and power metering systems
Demonstrated management ability in supervision, coaching, prioritization, conflict resolution, and organization
Demonstrated strong leadership qualities
Strong quantitative and qualitative reasoning skills
Experience assisting with budget management and expense analysis
Ability to conduct meetings/presentations/trainings in a clear and concise manner