DigiCert

People Operations

• Provide professional counsel (not HR best practices for HR sake) to the business and help set the People priorities.
• Drive our People strategy to meet business objectives.
• Partner with the business to roll out key People initiatives (performance management, compensation, benefits, development programs, etc).
• Provide guidance and input on workforce planning, succession planning, compensation, promotions, lateral transfers, re-leveling, benchmarking, etc.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Act as an employee champion and change agent, proactively communicating needs with our HR department and business management.
• Successfully influence others by providing direction, knowledge, and support to create a high-performing organization.
• Mentor and coach our managers to be world class.
• Manage and resolve complex employee relations issues.

People Partner

Account Executive

• Develop key channel partners and end users in the region.
• SHI, CDW, GuidePoint and Optiv are a focus for DigiCert.
• Build revenue and non-revenue business plans with these partners.
• Provide ongoing sales and technical trainings to these partners.
• Build marketing plans to drive incremental sales pipeline.
• Act as key channel strategist to the regional vice president and sales teams within region.
• Partner with marketing and engineering teams to drive revenue growth within region.
• Provide geographic channel coverage for the region.
• Carry quarterly and annual revenue targets.

Partner Account Executive

Data Engineer

• Design, build, and optimize large-scale data ingestion, transformation, and streaming pipelines for DNS exhaust data collected from our global edge infrastructure.
• Implement real-time and near real-time analytics pipelines using technologies such as Kafka, Flink, Spark Streaming, or Kinesis.
• Design, develop, and maintain robust data models and warehouse structures (e.g., Snowflake, BigQuery, Redshift, ClickHouse) to support high-throughput analytical workloads.
• Build tools and frameworks for data quality, validation, and observability across distributed, cloud-based systems.
• Optimize data storage, retention, and partitioning strategies to balance cost and query performance.
• Work with data visualization and analytics tools such as Grafana, Tableau, or similar platforms to surface operational metrics and data insights.
• Collaborate with software and platform engineering teams to integrate real-time data into their services and customer-facing analytics.
• Ensure data security and compliance in multi-tenant, high-volume cloud environments.

Senior Data Engineer

DevOps Engineer

• Implementation of infrastructure automation, monitoring, and system reliability practices committed to providing 100% service availability.
• Able to perform forensic system administration, troubleshooting unfamiliar Linux systems and services.
• Demonstrates a SecOps mindset with a focus on secure automation and hardened Linux system administration.
• Champion the use and advancement of DevOps best practices including CI/CD, infrastructure as code, and zero-touch provisioning.
• Utilize best practices in release management, incident management, capacity planning, and operational readiness.
• Instrumentation of services with visualization to speed triage (lower MTTR) allowing no direct access to systems.
• Exerts technical influence horizontally—up and laterally to fellow seniors, and down to the team.
• Acts as a mentor to DevOps and engineering team members; share knowledge and foster a culture of learning and continuous improvement.
• Proactively identify and implement opportunities to increase system resiliency.
• Implement technical direction around infrastructure, cloud, networking (BGP), and automation strategy.
• Participate in on-call rotation, demonstrating strong customer empathy and responsiveness to incidents.
• Own and improve standard operating procedures and system documentation.
• Research, prototype, and implement new technologies across cloud, virtualization, and hardware platforms.

Senior DevOps Engineer

Pricing Analyst

• Shape pricing and packaging strategy to accelerate growth and maximize customer value
• Turn data into insight by building models and analyses that drive smarter pricing and GTM decisions
• Build scalable pricing frameworks and playbooks for value metrics, discounting and deal guidance
• Partner with Product, Finance, Sales, GTM systems and more to roll out high-impact pricing initiatives
• Drive new pricing launches end-to-end: business case, exec alignment, enablement, post-launch tracking
• Deliver recommendations that influence product, packaging and growth strategy at the leadership level
• Monitor pricing performance and market trends to identify opportunities for continuous improvement
• Drive operational excellence by streamlining pricing processes, tools and decision-making across teams.

Senior Pricing Analyst

Project Manager

• Manage the Marketing Backlog: Maintain a prioritized list of marketing requirements, ensuring it's up-to-date and reflects evolving needs.
• Prioritize Work: Use your business acumen to determine the order in which work items are tackled, focusing on delivering the most valuable work first.
• Collaborate with Stakeholders: Gather requirements, gather feedback, and communicate the product vision and roadmap to stakeholders.
• Make Real-Time Decisions: Make decisions during development iterations to ensure the projects remain on track and meet evolving needs.
• Accept or Reject Work Results: Based on acceptance criteria, determine if completed work is ready for release.
• Ensure Alignment: Make sure the project requests align with the overall business and marketing goals and customer needs.
• Facilitate Continuous Improvement: Monitor and measure to Identify areas for improvement in the overall marketing process and adherence to marketing SLAs.
• Manage the flow of work: Ensure that work is moving through the Kanban board efficiently and that bottlenecks are identified and addressed.

Project Manager – Marketing

Product Designer

• Lead the visual design of our product portfolio, establishing a modern, sophisticated visual and experiential language that clearly communicates our market expertise to customers
• Own and drive the evolution of the DigiCert design system “Strata” to ensure our visual product experience supports DigiCert’s position as a premiere provider of Digital Trust
• Collaborate closely with UX and cross-functional leaders, designers, researchers, writers, product managers, and engineers to continuously improve our design process
• Develop comprehensive patterns and standards that ensure consistency, scalability, and a refined aesthetic across all user journeys
• Partner closely with our Marketing and Brand team to create unified journeys connecting pre-sales and customer visual experiences
• Utilize and expand current data visualization techniques to help our customers easily understand complex data and deliver higher-level insights
• Provide mentorship and guidance to the UX team and across disciplines, fostering a culture of excellence and continuous learning
• Develop and maintain deep knowledge of contemporary best practices for enterprise interaction and visual design, ensuring DigiCert is positioned at the forefront of design excellence in our industry

Staff/Principal Visual UI Designer

Data Analyst

• Lead the implementation, management, and optimization of Adobe Analytics across all digital properties.
• Develop and maintain dashboards, reports, and custom segments to deliver actionable insights on campaign performance, user behavior, and customer journeys.
• Collaborate with marketing, product, and development teams to define key metrics, KPIs, and tagging requirements.
• Conduct deep-dive analysis and ad hoc investigations to uncover trends, anomalies, and growth opportunities.
• Partner with developers and data engineers to ensure proper tagging, data layer setup, and analytics implementation.
• Build and maintain workspaces and visual dashboards in Adobe Analytics; share insights and findings via presentations and reporting tools.
• Analyze web traffic, engagement, conversion funnels, and A/B tests to optimize digital experiences.
• Maintain and promote data governance best practices to ensure consistent, accurate reporting.
• Stay informed on industry trends, Adobe platform updates, and analytics best practices.

Marketing Analytics Manager

Software Engineer

• Build high‑quality, accessible Edge Delivery blocks for Universal Editor and document‑based authoring on AEM Sites or DA sites.
• Add production‑grade interactivity and motion.
• Create authoring templates that make block usage repeatable.
• Design and build blocks (HTML, CSS, JS [ES modules]) with options and variants.
• Set up local dev with AEM CLI; run preview and publish with Sidekick.
• Optimize for Core Web Vitals and Lighthouse.
• Create and maintain authoring templates (sections, block placeholders, Metadata tables) for Universal Editor and document authoring.
• Wire templates to Sidekick create flows.
• Add images and video using AEM Assets or Dynamic Media.
• Implement interactivity and animations: micro‑interactions, scroll‑based reveals, carousels, tabs, accordions, modals.
• Pair with QA to create Playwright tests and baseline accessibility checks.

Front-end Developer – AEM Edge Delivery, Contract

Content Writer

• Develop and optimize website content aligned to brand voice, SEO best practices, and conversion goals.
• Translate technical topics into customer-centered, outcome-based messaging.
• Partner with web strategists, designers, and product owners to plan and execute content updates and new pages.
• Audit existing content for clarity, consistency, and performance; recommend improvements backed by data.
• Create concise, scannable web copy for landing pages, product pages, and solution pages.
• Ensure accessibility, tone, and messaging are consistent across the web ecosystem.
• Collaborate on content governance, templates, and publishing workflows in CMS (e.g., Adobe Experience Manager or equivalent).

Web Content Strategy Writer – Contract

Security Engineer

• Exhibit a proactive security mindset to defend customer networks from DDoS attacks.
• Assist with complex attacks to refine mitigation strategies.
• Monitor customer networks and mitigate DDoS attacks.
• Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks.
• Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers.

Associate Information Security Engineer

Solutions Engineer

• Combine technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts.
• Collaborate with customers, partners, and Account Managers to deliver business value, conduct demos and POC/Vs, and contribute to bids and tenders.
• Provide end-to-end technical and business value guidance before and during the sales cycle, ensuring customer requirements are met with tailored, innovative solutions.
• Act as a trusted technical advisor, offering strategic insight and hands-on support.
• Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure.
• Lead or participate in product demonstrations and proof-of-concepts.
• Translate complex customer requirements into actionable technical solutions and configurations.
• Assist with scoping customer environments and recommend best-fit products or services.
• Create technical documentation, architecture diagrams, and integration guides; produce technical proposals and PoC plans.
• Design customized technical solutions involving product configuration, integration planning, and API usage.
• Deliver engaging technical presentations that convey business value to stakeholders.
• Collaborate with product and engineering teams to validate feasibility or escalate edge-case needs.
• Support preparation and delivery of RFP/RFI responses, technical questionnaires, and bid documentation.
• Partner with Account Executives and Customer Success Managers to align technical value with customer goals.
• Liaise with Product Managers to share customer feedback and advocate for feature enhancements.
• Expected travel 20-25%.

• Responsible for developing opportunities within existing and new accounts assigned in the territory
• Collaborate with pre-sales and post-sales support resources throughout sales campaigns
• Serve customers in a trusted advisor role and be available consultatively when customers are not in-market
• Prospect for new business across multiple functional areas and maintain pipeline coverage
• Gain deep understanding of customer processes and develop relationships with multiple buying personas
• Connect prospect business objectives with DigiCert solutions using a customer-centric approach
• Lead enterprise agreements to close, prepare accurate forecasts, build funnel, and document activities in Salesforce
• Develop and manage interactions within the customer buying cycle, negotiate and gain buy-in from multiple stakeholders
• Coordinate pre-sales and post-sales support and leverage industry expertise
• Be proficient across all DigiCert products and solutions