Director – PKI Operations

DigiCert

Director of PKI Operations at DigiCert overseeing the strategy and operations of Public Key Infrastructure. Ensuring security and compliance for certificate authority infrastructure and related services.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Own and oversee all PKI operations, including CA hierarchy management, HSM administration, and key ceremony execution.
Lead, mentor, and scale a high-performing PKI operations team across multiple time zones.
Ensure continuous availability, integrity, and security of DigiCert's CA infrastructure in compliance with WebTrust, CA/Browser Forum Baseline Requirements, and applicable regulations.
Drive automation and operational efficiency across certificate issuance, revocation, renewal, and monitoring workflows.
Partner with engineering, compliance, and product teams to support new PKI capabilities and ensure alignment with trust framework standards.
Lead internal and external PKI audits (WebTrust, ETSI), manage audit readiness, and remediate findings.
Develop and maintain PKI policies, procedures, Certificate Practices Statements (CPS), and Certificate Policies (CP).
Define and enforce DR/BCP strategies for all HSM infrastructure.
Serve as a subject matter expert and escalation point for complex PKI incidents and customer-impacting issues.

Requirements

What you’ll need

10+ years of experience in PKI, information security, or related infrastructure roles, with 3+ years in a leadership capacity.
Deep hands-on expertise with CA operations, X.509 certificates, HSMs (e.g., Thales/), OCSP, CRL, and ACME protocols.
Strong working knowledge of CA/Browser Forum Baseline Requirements, WebTrust for CAs, RFC 5280, and related standards.
Experience managing PKI audits and interfacing with external auditors.
Proven ability to lead geographically distributed operations teams in a 24/7 environment.
Strong communication skills with the ability to translate complex PKI concepts for executive and non-technical audiences.
Experience with cloud PKI environments (AWS, Azure, GCP) and PKI automation tools is a plus.

Benefits

Comp & perks

Competitive compensation and comprehensive health, dental, and vision coverage
Retirement savings programs with company matching (401(k) or RRSP)
Generous paid time off, including holidays, and vacation
Paid parental leave and family support benefits
Life and disability coverage
Flexible spending and health savings options (where applicable)
Health and wellness support, including gym reimbursement and wellness programs
Employee Assistance Program with 24/7 confidential support for employees and families
Education assistance and professional development opportunities
Access to LinkedIn Learning and continuous learning resources
Employee referral bonus program and additional company perks and discounts
Internal rewards and recognition platform to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
Business travel insurance and global employee support programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

X.509 CertificatesOCSPCRLACME ProtocolsCertificate Practices Statements (CPS)Certificate Policies (CP)Disaster Recovery (DR)Business Continuity Planning (BCP)Information SecurityAutomation Tools

Soft Skills

LeadershipMentoringCommunication