Diabetes Youth Families

Senior Analyst, Sales Operations

Diabetes Youth Families

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $81,825 - $122,738 per year

Job Level

Senior

Tech Stack

SFDCTableau

About the role

  • Deliver Field-Focused Analytics
  • Analyze sales performance and trends across assigned territories, districts, and regions to identify growth opportunities and gaps
  • Conduct ad-hoc analysis and answer data-related questions from the field, collaborating with operations and analytics teams as needed
  • Design and maintain dashboards and reports that provide timely, actionable insights to field teams
  • Develop and Report Commercial KPIs
  • Serve as a business partner to commercial stakeholders to define KPIs that reflect strategic objectives and field execution
  • Track, visualize, and communicate KPI performance through dashboards and executive-level presentations, using compelling, data-driven storytelling
  • Ensure consistent alignment of metrics with commercial priorities and company strategy
  • Drive Strategic Insights and Recommendations
  • Interpret field and customer data to identify high-impact opportunities and inefficiencies across geographies and segments
  • Generate insights that support strategic decisions related to segmentation, targeting, coverage models, and resource allocation
  • Translate insights into clear, actionable recommendations for sales, marketing, and commercial leadership
  • Support Continuous Improvement
  • Promote data-driven decision-making through automation, self-service analytics tools, and field team training
  • Contribute to building scalable processes and tools (e.g., Salesforce, Tableau ) that empower field teams to access insights independently
  • Drive standardization of KPIs and contribute to data governance
  • Champion data quality, consistency, and efficiency in analytics reporting

Requirements

  • Bachelor’s degree (preferred field of study in finance, accounting, marketing, economics, IT)
  • 3+ years of experience working in commercial analytical roles of increasing responsibility, preferably in healthcare, life sciences, or commercial operations
  • Experience driving commercial/sales process improvement
  • Experience working with Salesforce.com and analytical tools, with advanced Excel skills
  • Preferred experience with Tableau, Salesforce dashboards (Classic and/or Lightning), excel reports, workflows, validation rules, Process Builder, Visual Flow, and security configurations
  • Proficient in data storage, reporting, and analysis tools (Excel, Tableau, Salesforce) to analyze data and deliver insights that drive strategic decisions
  • Demonstrated ability to develop and communicate KPIs, insights and related recommendations
  • Proven ability to provide business analysis and system development/configuration deliverables related to process improvement
  • Proactive problem-solver who anticipates execution issues in the field and collaborates cross-functionally to resolve them
  • Demonstrated ability to support data-driven decision-making through structured analysis and modeling
  • Effective cross-functional collaborator, working closely with sales leaders, operations teams, and data strategy groups
  • Flexible and capable of managing multiple priorities in a dynamic environment
  • Strong communication and visualization skills to translate complex data into clear, actionable recommendations