Desjardins

Operations

• Support IT efficiency by designing, configuring, administering, maintaining, upgrading and testing quality of business solutions, computer networks, management systems, programs and database servers
• Analyze and diagnose complex issues related to IT deliveries, rollouts, infrastructure operations, controls and quality assurance
• Provide opinions and recommend solutions to improve standards, policies and programs
• Propose implementation plans
• Actively help establish and implement a quality assurance strategy for business solutions
• Coordinate planning, design and execution of projects and initiatives
• Help solve complex problems using analytical skills and detailed knowledge of the line of business
• Serve as a resource person for unit, clients and partners

System and Infrastructure Operations Analyst

Data Analyst

• Participate in the development and maintenance of quantitative models (e.g., equity derivative valuation)
• Develop, maintain, and enhance derivative pricing tools used in structuring
• Be responsible for creating and managing baskets of underlying securities for structured products
• Work closely with traders, product managers, sales teams, treasury, and operational functions to design analytical tools for transaction valuation
• Contribute to ideation and design of new financial products
• Ensure secondary market management for structured products
• Participate in documentation, testing, and validation of developed tools

Senior Quantitative Analyst, Structured Products

Security Engineer

• Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support strategic projects and initiatives
• Identify, analyze, diagnose and address major issues and make recommendations to decision-making bodies
• Represent the unit before senior management committees and decision-making bodies
• Represent and negotiate on behalf of Desjardins and enter into agreements with external partners and organizations.

Senior Advisor, IT Compliance, Audits, Controls, Security

Financial Planning and Analysis

• Provide personalized member and client service and support to clients with complex needs.
• Be attentive to members' and clients' needs and propose personalized, effective solutions that meet their expectations.
• Identify and seize business opportunities and provide tailored advice to support optimal business development.
• Work with advisors to manage member and client files: open accounts, prepare meetings, and follow up on member and client requests.
• Ensure the execution of all member and client banking account operations.
• Proactively inform members and clients about our digital solutions and enable them to interact with Desjardins using their preferred channels.

Financial Services Agent

• Help produce and update analysis, performance measurement and compliance reports as well as legal and operational documents related to the funds offered on the investment platform.
• Prepare investment reviews for our clients’ retirement or investment committees.
• Help provide investment-related support to our clients, business partners and other internal business lines. This includes answering questions received through a shared inbox.
• Help advance and develop various business line projects involving the investment team, including initiatives to enhance the team’s operational efficiency.

Investment Analyst

• Help clients define their needs with a detailed solution design process.
• Identify, input, analyze and interpret specific functional requirements and data to inform decision-making on choosing appropriate IT solutions and developing applications.
• Develop functional testing strategies.
• Analyze risks.
• Write moderately to highly complex reports and test cases, propose solutions and make recommendations.
• Provide advice on how to implement recommendations.
• Prepare and recommend action plans to address issues in accordance with rules and parameters.
• Actively help develop, implement and update management policies, practices and standards.

System and Infrastructure Operations Analyst, Maintenance and Development

Administration

• Provide technical assistance: Work with other teams to help them use the platform.
• Monitor systems: Make sure the SAS platforms are available, operational and stable.
• Manage incidents: Detect, analyze and solve problems in real time.
• Execute automated tasks: Supervise batch processes and automated scripts.
• Document your work: Save incidents, interventions and processes in management systems as an information source for your colleagues and platform users.

SAS Platform Administrator

Software Engineer

• Participate in IT efficiency and quality by analyzing, designing, configuring, developing, maintaining and upgrading software
• Develop and provide support for small to medium scale IT systems, programs and applications
• Analyze client requirements and prioritize development activities
• Plan, prioritize and coordinate work to stay on schedule and meet objectives
• Collaborate in the development of execution strategies, analyze and develop software products while applying development, data and security best practices
• Document technical solutions as well as practices to ensure product sustainability
• Help develop documentation prepared and delivered for training purposes to peers and users
• Provide technical support for IT operations
• Analyze, diagnose, follow up on, and resolve medium to high-severity issues
• Co-create with business partners and architects to understand business intentions and standardize solutions

Programmer Analyst, System and Infrastructure Operations

Project Manager

• Support the project sponsor and oversee a work team involved in cross-sector projects and initiatives to ensure objectives are met
• Participate in all the different project phases, from design to rollout
• Identify goals, strategies and approaches, and coordinate efforts for large-scale, innovative projects
• Manage teams and help the organization achieve its objectives
• Prepare reports and status updates for the project sponsor and other decision-making bodies and help manage internal and external suppliers.

Project Lead, Project Management

Communications

• Help promote the organization’s projects, policies and programs by designing and developing communications
• Establish and promote the organization’s online brand image
• Create, manage and update social and digital media communications
• Advise and assist clients and partners on graphic design, print and social media matters
• Recommend solutions to improve standards, policies and programs
• Prepare recommendations, solutions and action plans
• Solve complex problems using analytical skills
• Frequently interact with stakeholders in other fields

Communications Advisor

Business Development Rep

• Build a consulting relationship by identifying current or potential needs and promoting customer retention
• Advise partners, stakeholders, members and customers on the products, services or solutions offered and ensure their satisfaction
• Analyze and respond to customer needs, process requests and ensure required follow‑ups
• Collect, compile and analyze information; prepare reports and recommendations
• Stay informed of new developments related to standards, products or services in your area of activity

Advisor, Business Development and Sales Support

Risk

• Identify and analyze user needs
• Work on data valorization initiatives
• Make recommendations and help clients define their data needs
• Structure and optimize data while ensuring alignment of best practices for data valorization and governance
• Work independently on developing effective queries to extract data from various sources
• Build and develop complex reports and make recommendations to support business decision-making
• Conduct research and descriptive and diagnostic analysis
• Document and summarize complex technical concepts in plain language for different audiences

Advisor, Data Valorization, Environment, Social and Governance – ESG

• Help develop and optimize security measures to align with corporate objectives
• Plan, implement and oversee best practices to strengthen security posture
• Lead large-scale development projects and initiatives in specialty area
• Design, update, implement and monitor complex action plans and tools
• Advise clients and partners to help position, plan, and develop strategic projects
• Identify, analyze, and report major issues, recommending solutions

Senior Security Advisor

Actuary

• Advise your clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
• Represent your unit before decision-making bodies
• Represent Desjardins’s position when making agreements with external partners and organizations.

Senior Advisor, Actuarial Analysis, Statistics

Learning and Development

• Advise clients and partners on planning and executing strategic projects
• Develop and update policies, standards, models and programs
• Identify, analyze and diagnose major issues and make recommendations
• Represent unit before senior management committees and decision-making bodies