Desjardins

Procurement

• Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and implement strategies and action plans stemming from procurement business positions and strategic directions
• Analyze needs. Identify, analyze, diagnose and address major issues and make recommendations to decision-making bodies
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Develop, implement and monitor solutions, processes, strategic improvements and long-term cost optimization approaches
• Develop indicators and monitoring approaches for provider performance
• Represent your unit before senior management committees and decision-making bodies

Senior Advisor, Procurement, Purchasing

Operations

• Help carry out the unit’s operational and administrative processes
• Help analyze and produce reports and statistics
• Carry out administrative tasks, including data collection, entry, modification, compilation and coding
• Coordinate the unit’s activities
• Provide information about your line of business’s processes and procedures
• Help prepare presentations and related documents
• Serve as resource person for administrative and operational matters

Operations Support Agent, Salary Insurance

• Help finalize contractual agreements with the organization’s partners for the purchase and rental of goods and services
• Analyze and identify client needs
• Diagnose issues and challenges to determine target outcomes
• Perform specialized analysis, conduct studies, write reports and make recommendations
• Carry out operational follow-up and monitoring, including monitoring of external provider performance
• Help develop, enforce, update and improve the policies, processes, standards and models that support your unit’s projects and initiatives
• Evaluate results, benefits and service quality
• Issue and implement cost-cutting and performance improvement recommendations
• Represent your unit before committees

Procurement Advisor, Purchasing

Financial Planning and Analysis

• Develop and maintain lasting and trusting business relationships with members and clients
• Listen to members’ and clients’ needs, offer advice fitting their financial situation
• Help clients choose appropriate solutions to meet their financial goals
• Drive results by recommending investments, loans, and insurance products
• Serve as a financing expert advisor and resource person for the caisse
• Balance member/client satisfaction, business objectives, profitability, and sound risk management
• Collaborate with various partners and experts to design integrated strategies

Personal Finance Advisor

• Provide personalized support to business members and clients
• Assist account managers with business development activities
• Manage day-to-day and urgent needs of members and clients
• Help maintain business relationships and address operational challenges
• Conduct analysis and make recommendations
• Contribute to business development through solicitation activities

Client Financial Services Agent – Business

Security Engineer

• Be part of an organization that puts people first

Security Business Architect

Administrative Assistant

• Provide administrative support
• Communicates effectively with team members
• Plans and aligns tasks accordingly

Administrative Assistant, Administration

• Manage SAP projects
• Collaborate with cross-functional teams
• Ensure effective utilization of technology in processes

Vice President – Officier TI SAP

• Manage financial accounts in accordance with the organization’s objectives by producing reports, performing audits, inspections and financial simulations, and analyzing risks, profits and losses
• Help plan and review budget processes
• Gather, process and record financial data to accurately reflect the organization’s economic activity
• Assist with product and service pricing and financial engineering, financial market transactions, and tax law analysis (including payroll)
• Provide technical support for projects and operational issues
• Conduct technical studies, research and analysis and serve as resource person for the submission of solutions and action plans
• Roll out and maintain software and manual and automated processes
• Train users
• Prepare technical notes to enhance the skills and knowledge of users and their teams

General Finance and Accounting Technician

Account Manager

• Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins.
• Act as an account manager by serving as a key intermediary between the business centre and members and clients.
• Ensure proper usage and updating of, as well as satisfaction with the products and services offered.
• Analyze sources of dissatisfaction and recommend potential solutions.
• Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering.
• Negotiate applicable conditions with members and clients.
• Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships.
• Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered.
• Execute various promotional activities as part of the centre's business operations.
• Participate in targeted public relations activities and participate actively in the business community.
• Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person to meet their needs.
• Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services.
• Provide sound and prudent risk management for all portfolios under their responsibility.

Account Manager, Small Businesses

Compliance

• Serve as the senior compliance officer for the distribution of savings and investment products
• Prepare reports and present them to the relevant bodies
• Liaise with relevant Desjardins components
• Manage activities related to operational risk, including risk and control self-assessment
• Monitor the internal control system
• Ensure that supervisory controls are completed and be responsible for execution quality
• Help managers identify and implement corrective measures
• Ensure that activities related to money laundering and terrorist financing legislation (PCMLTFA) are carried out

Control, Risk and Compliance Analyst

Manager

• Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges.
• Ensure the quality of services and business relationships, and manage the member/client experience.
• Implement and monitor the action plan to achieve target results.
• Put in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins’s values.
• Lead, coach and motivate the team to develop skills, boost engagement and empower employees.
• Implement and develop a competitive, profitable service offer that incorporates partnerships with other components in order to provide an exceptional member/client experience.
• Ensure the efficiency and continuous improvement of processes, and boost profitability.
• Promote the Desjardins brand and strengthen the organization’s roots in the community.
• Uphold Desjardins’s cooperative values.

Assistant Manager – Market Development

Learning and Development

• Diagnose learning issues, challenges, and business needs to define clear learning objectives and outcomes.
• Conduct training needs analyses, create comprehensive training plans, and coordinate with instructional designer and multimedia designer on the development of engaging learning materials.
• Coordinate and manage instructional design projects from concept through delivery and post implementation ensuring quality and governance requirements are met.
• Coordinate planned and unplanned maintenance and updates of existing courses based on learner feedback, performance insights, and business changes.
• Create learning solutions that modernize content, close training gaps, and simplify information so learners can easily engage with and apply it.
• Deliver impactful learning experiences by building training plans aligned to the 80/20 principle, developing content if required, and leading training pilot and follow‑up sessions.
• Ensure content sustainability by capturing SME feedback, monitoring participation, and evaluating the relevance and shelf‑life of training materials.

Senior Instructional Designer

• Develop and maintain a long-term, trust-based business relationship with members and clients
• Listen to members’ and clients’ needs
• Provide advice tailored to their financial situation
• Support members and clients in selecting appropriate solutions
• Propose and implement offers related to investments, financing and protection
• Ensure consistency between member and client satisfaction, business objectives, prudent risk management and profitability
• Maintain collaborations with various partners and experts to propose integrated strategies

Personal Financial Advisor

Project Manager

• Serve as a subject matter expert and resource for the design, oversight, and delivery of strategic projects within the Communications and Best Practices team.
• Analyze project feasibility and opportunities, develop action plans, define milestones, and coordinate project teams.
• Provide leadership to participants in development projects and to innovative, complex, and strategic initiatives.
• Recommend approaches for the development and execution of projects and initiatives with a high degree of operational and conceptual complexity.
• Collaborate with multiple contributors across a wide range of disciplines, demonstrating strong interpersonal savvy.