Junior Account Executive
CMiC
Advisor, Member Sales and Service
Desjardins
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Junior
About the role
- Help solicit and develop and maintain business relationships with members and clients
- Provide customer service and help sell specialized products and services through multiple distribution channels based on member/client needs
- Drive results by reviewing information requests for specialized products and services and promoting and selling them based on client needs and your unit’s business objectives and strategies
- Ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures
- Establish an advisory relationship by identifying current and potential needs and supporting client retention
- Advise members and clients on specialized products and services and ensure member/client satisfaction
- Review client needs and compile and analyze data
- Handle requests and follow up as needed
- Assist members and clients, listen to their needs and propose personalized solutions
- Help identify your unit’s operational risks and opportunities for improvement
- Stay on top of the latest standards, products and services in your field
Requirements
- College diploma in a related field
- A minimum of one year of relevant experience
- Knowledge of French is required
- Action oriented
- Communicates effectively
- Complexity
- Customer Focus
- Differences
- Nimble learning
- Resilient
- Situational adaptability
- Tech savvy
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
action orientedcommunicates effectivelycustomer focuscomplexitydifferencesnimble learningresilientsituational adaptabilitytech savvy
Certifications
college diploma
