Depot Connect International

Manager

• Evaluate a high volume of Safety Data Sheets (SDS) and TDS (Technical Data Sheets) provided by customers for regulatory compliance and PPE safety requirements
• Write chemical cleaning and heating procedures for new chemicals
• Perform Hazardous Waste Determinations and develop disposal guidance for each new chemical
• Use knowledge of chemistry and hazardous materials to ensure wastes are handled in safe and compliant manner
• Conduct regulatory research, prepare technical interpretations, and make recommendations based on operational requests and activities
• Support company sites as main point of contact for analytical laboratory services
• Participate in chemical and safety reviews of potential waste opportunities
• Maintain and update DCIs chemical inventory within its EMS
• Work on projects such as: submitting local, State or federal level reports; developing chemical lists to assist with permits; update service plans and content groups in the EMS, as needed.

Senior Manager, Chemist

Sales

• Greet and assist customers in identifying their parts needs
• Recommend and sell parts and accessories to meet customers' requirements
• Provide accurate product information and technical advice
• Process customer orders and handle transactions at the counter
• Maintain inventory and ensure availability of parts
• Assist in receiving, stocking, and organizing parts in the warehouse
• Collaborate with colleagues and other departments to meet customer needs
• Handle customer inquiries and resolve any issues or complaints
• Stay up-to-date with product knowledge and industry trends
• Meet sales targets and contribute to the overall success of the sales team
• Promptly and accurately complete all paperwork and handle tax certificates

Parts Counter Sales, II

Content Writer

• Support the service team by maintaining complete job files, including correspondence relative to approvals, etc., which tie back to more prompt payment(s)
• Technician time keeping and review on a daily basis; submittal to payroll bi-weekly
• Creation of repair orders to include customer concerns, contact info, unit info, etc
• Prepare repair orders review for service manager; finalize shop invoicing; mailing and filing of same
• Maintain job files with all pertinent correspondence to each job
• Daily yard checks and logs and update the customer accordingly
• Update daily key performance indicators (electronic and printed) to be posted in the shop
• Interact with service management team, and technicians
• Ensure fabrication materials are readily available in stock
• Allocate and pull parts for repairs orders
• Research and order parts to job spec
• Pickup parts as needed

Service Writer

Billing Specialist

• To issue invoices to customers.
• Review orders and work orders for correct documentation.
• Calculating charges to customers & clients
• Issuing invoices to customers & clients
• Checking and reviewing customer orders and work orders/estimates for correct documentation
• Data entry, mail & some telephone duties as well as other administrative support tasks

Senior Manager, Chemist

Parts Counter Sales, II

Service Writer

Billing Coordinator