dentsu Austria

Associate Director, User Experience

dentsu Austria

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $54 - $88 per hour

Job Level

Senior

About the role

  • Lead experience strategy for web design across a complex product ecosystem with multiple product categories
  • Develop strategic recommendations for Navigation and information taxonomy, with the ability to create and run User Testing initiatives to inform your design decisions
  • Manage design complexity for websites featuring multiple brands, thousands of product SKUs, and diverse target audiences (both B2B and B2C)
  • Apply systems thinking to organize and present complex information architectures in user-friendly ways
  • Collaborate with large cross-functional teams to align design vision with business and technical requirements
  • Create design patterns and components that maintain consistency and reduce technical debt across multiple brand and product experiences
  • Conduct user journeys to understand how customers navigate complex product ecosystems
  • Partner with stakeholders to translate business requirements into strategic design solutions
  • Lead design strategy for a large manufacturer's website and complex product ecosystem, applying Product Design, Service Design, and UX/UI skills

Requirements

  • 7+ years of experience in user experience design, preferably with complex B2B or product-heavy websites
  • Proven background in Product Design or Service Design with experience in large-scale, complex digital products
  • Strong UX/UI hybrid skills with portfolio demonstrating solutions for complex information architecture
  • Proven experience leading small design teams in a hybrid individual contributor and leadership capacity, able to manage other designers and collaborate with peers at the same level
  • Comfortable in client-facing roles, with strong communication and relationship-building skills
  • Experience designing for e-commerce, product catalogs, or B2B manufacturing environments preferred
  • Demonstrated ability to work independently while collaborating across multiple stakeholders
  • Experience in consultancy environments strongly preferred
  • Familiarity with content management systems and large-scale web platforms
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