Lead unified brand storytelling, lifecycle strategy, customer education, and digital content across all touchpoints
Own go-to-market messaging, oversee the content marketing team, and partner cross-functionally to deliver content and campaigns that drive awareness, pipeline growth, and customer success
Plan and execute multi-channel B2B content initiatives from thought leadership to lifecycle programs
Develop and execute multi-channel content marketing strategy aligned to growth goals for brand awareness, lead generation, and pipeline acceleration
Define and own go-to-market messaging across web, email, events, sales enablement, catalogs, and social channels
Create and scale educational, thought leadership, and product-related content (white papers, case studies, articles, emails, catalogs, guides, social)
Leverage AI and digital tools to scale content production while maintaining high quality
Provide strategic direction for channel owners (Digital, Catalog, Social Media) and evaluate performance against channel KPIs
Lead lifecycle content strategy (acquisition, onboarding, retention) and develop customer enablement tools
Manage and mentor a multi-disciplinary content team and collaborate across Merchandising, Sales, Commercial, Creative, Ecommerce, and Customer Service
Establish KPIs and reporting frameworks to measure content impact on awareness, engagement, pipeline, and retention
Requirements
8–10+ years of experience in B2B content or marketing leadership roles, with proven ability to drive business results through content
Demonstrated success in developing scaled B2B content and messaging that engages target audiences and accelerates pipeline
Strong perspective on the right channels, platforms, and partners to reach and influence B2B customers
Experience mapping customer journeys and executing content plans that support every stage of the lifecycle
Track record of managing both direct reports and channel owners, balancing empowerment with accountability
Expertise in thought leadership, social, email, catalog, and digital/web content, with ability to apply best practices to maximize engagement and conversion
Data-driven mindset with experience identifying, tracking, and reporting on KPIs
Confident collaborator who can influence and align stakeholders across levels and functions
Strong project management skills with ability to balance urgency and strategic impact in a fast-paced environment
Excellent storytelling, writing, and communication skills