DentalMonitoring

General

• Onboarding new customers and creating custom workflows tailored to the needs of each office
• Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
• Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
• Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
• Acting as a technical bridge between the customers and DentalMonitoring platform
• Supporting and attending local trade shows
• Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
• Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
• Traveling up to 60% to train and support in person office implementation

Integration Specialist – ISP

Consultant

• Onboard new customers and create custom workflows tailored to the needs of each office
• Train new clinicians and dental teams to use the DentalMonitoring suite of solutions
• Nurture existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
• Build strong relationships with customers so they continue to use, endorse, and advocate for the DentalMonitoring brand and products
• Act as a technical bridge between customers and the DentalMonitoring platform
• Support and attend local trade shows
• Collaborate and communicate with regional sales managers, customer success, inside sales, and sales representatives to ensure the best onboarding experience
• Influence doctors and staff to adopt new protocols while addressing any hesitations about adopting disruptive technology
• Travel up to 35% overnight travel to train and support in-person office implementations
• Serve as the regional lead for escalated implementation challenges with offices
• Share best practices with fellow colleagues
• Provide market surveillance insights to management and marketing teams

Integration Consultant

Supply Chain

• Own global supply planning, forecasting, inventory, and purchase order management
• Manage the relationship and operational performance of the contract manufacturer and key suppliers
• Lead implementation and governance of a robust S&OP process
• Establish and drive a Manufacturing Review Board (MRB) with manufacturing partners
• Manage BOMs, product changes, and supply chain impacts across product variants
• Oversee DOA, returns, replacements, and after-sales supply processes
• Partner closely with Commercial, Quality, Regulatory, Finance, and Operations teams
• Lead cross-functional projects related to supply chain scalability, product launches, and process improvements
• Define KPIs, reporting, and scalable processes to support international growth

Global Supply Chain Manager – Medical Device

• Onboard new customers and create custom workflows tailored to the needs of each office
• Train new clinicians and dental teams to use the DentalMonitoring suite of solutions
• Nurture existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
• Build strong relationships with customers so they continue to use, endorse, and advocate for the DentalMonitoring brand and products
• Act as a technical bridge between customers and the DentalMonitoring platform
• Support and attend local trade shows
• Collaborate and communicate with regional sales managers, customer success, inside sales, and sales representatives to ensure the best onboarding experience
• Influence doctors and staff to adopt new protocols while addressing any hesitations about adopting disruptive technology
• Travel up to 35% overnight travel to train and support in-person office implementations (Tennessee, Kentucky, and portions of West Virginia)
• Serve as the regional lead for escalated implementation challenges with offices
• Share best practices with fellow colleagues
• Provide market surveillance insights to management and marketing teams

Product Specialist

• Understand Dental Monitoring's value proposition
• Partner with clients and KOLs to understand growth objectives and challenges
• Identify and maintain relationships with influential clients
• Establish segmentation of territory to identify key opportunities
• Drive strong sales growth by acquiring new customers
• Participate in trade shows and local/national events
• Propose innovative ways to promote adoption of Dental Monitoring technologies
• Provide feedback to management on market trends and competition
• Partner with marketing on campaigns to drive sales
• Train, coach and support newly acquired customers

Product Manager

• Prioritize, maintain and share the roadmap in collaboration with the Business team and the Head of Product.
• Identify and design the functional and technical solutions that meet business requirements.
• Define the scope of releases, in collaboration with the developers and business deadlines.
• Write and prioritize user stories.
• Guide and support developers on a daily basis.
• Contribute to discussions on impactful technical decisions.
• Take part in agile ceremonies.
• Take part in sync meetings with other teams (Business, QA, Marketing, Support, R&D, RAQA).
• Escalate difficulties, blockers and decisions that need arbitration.
• Be a stakeholder in Product strategy and User Experience.

Integration Specialist – ISP

Integration Consultant

Global Supply Chain Manager – Medical Device

Integration Consultant

Product Specialist

Product Owner – Web