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Integration Specialist – ISP
DentalMonitoringImplementation Specialist at DentalMonitoring guiding orthodontic practices with AI solutions. Responsible for client onboarding, training, and building strong customer relationships.
About the role
Key responsibilities & impact- Onboarding new customers and creating custom workflows tailored to the needs of each office
- Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
- Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
- Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
- Acting as a technical bridge between the customers and DentalMonitoring platform
- Supporting and attending local trade shows
- Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
- Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
- Traveling up to 60% to train and support in person office implementation
Requirements
What you’ll need- 5+ years of experience in dentistry and/or orthodontics or an equivalent degree
- Excellent understanding of a consultative / solution-based sales approach
- Consultative, training, and implementation experience
- Ability to build and maintain strong partnerships with internal and external stakeholders
- High level of IT and computer science knowledge, with a strong interest in new technologies
- Ability to act diplomatically while demonstrating strong listening skills and empathy
- Ability to influence clients and challenge existing ways of thinking
- Ability to organize, prioritize, and manage multiple priorities effectively
- Proactive and results-driven
- Independent, enthusiastic, and curious
- Self-starter with a strong can-do mindset
- Strong team spirit and collaborative approach
- Strong critical thinking skills with a focus on innovation
- Excellent written communication and analytical skills
- Excellent interpersonal and relationship-building skills
- Ability to solve problems quickly and efficiently
- Native Mandarin speaker with advanced verbal and written English proficiency
Benefits
Comp & perks- Your ideas will be heard!
- Our culture promotes initiatives, ownership, and feedback
- Everyone is committed to supporting your professional development because we understand that no one can know everything
- We place significant importance on the quality of work-life balance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Listening SkillsEmpathyProactive And Results-DrivenStrong Critical Thinking SkillsExcellent Written Communication Skills