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Integration Specialist – ISP
DentalMonitoringImplementation Specialist at DentalMonitoring guiding orthodontic practices with AI solutions. Responsible for client onboarding, training, and building strong customer relationships.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales and customer onboarding within the dental and orthodontic sectors, leveraging strong technical knowledge and relationship-building skills to enhance customer experience and adoption of innovative technologies.
Highest-signal resume keywords
5+ Years Experience In Dentistry Or OrthodonticsConsultative Sales ApproachTraining And Implementation ExperienceStrong IT And Computer Science KnowledgeNative Mandarin Speaker With Advanced English Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Listening SkillsEmpathyProactive And Results-DrivenStrong Critical Thinking SkillsExcellent Written Communication Skills
Tools & Technologies
DentalMonitoring SuiteArtificial Intelligence Technology
Industry Keywords
Customer OnboardingRelationship BuildingStakeholder ManagementDisruptive Technology AdoptionTrade Show Support
About the role
Key responsibilities & impact- Onboarding new customers and creating custom workflows tailored to the needs of each office
- Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
- Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
- Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
- Acting as a technical bridge between the customers and DentalMonitoring platform
- Supporting and attending local trade shows
- Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
- Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
- Traveling up to 60% to train and support in person office implementation
Requirements
What you’ll need- 5+ years of experience in dentistry and/or orthodontics or an equivalent degree
- Excellent understanding of a consultative / solution-based sales approach
- Consultative, training, and implementation experience
- Ability to build and maintain strong partnerships with internal and external stakeholders
- High level of IT and computer science knowledge, with a strong interest in new technologies
- Ability to act diplomatically while demonstrating strong listening skills and empathy
- Ability to influence clients and challenge existing ways of thinking
- Ability to organize, prioritize, and manage multiple priorities effectively
- Proactive and results-driven
- Independent, enthusiastic, and curious
- Self-starter with a strong can-do mindset
- Strong team spirit and collaborative approach
- Strong critical thinking skills with a focus on innovation
- Excellent written communication and analytical skills
- Excellent interpersonal and relationship-building skills
- Ability to solve problems quickly and efficiently
- Native Mandarin speaker with advanced verbal and written English proficiency
Benefits
Comp & perks- Your ideas will be heard!
- Our culture promotes initiatives, ownership, and feedback
- Everyone is committed to supporting your professional development because we understand that no one can know everything
- We place significant importance on the quality of work-life balance