Demant

QA Engineer

• Utrzymywanie jakości w projektach NPI Plast: przeprowadzanie oceny jakościowej części podczas prowadzenia projektów wdrażania nowych form wtryskowych
• Ścisła współpraca i koordynacja zadań z R&D, NPI Tooling oraz produkcją
• Definiowanie kryteriów jakości produktu: przeglądanie i zatwierdzanie dokumentacji produktu
• Analiza i raportowanie: dostarczanie informacji o przyczynach, skutkach i zagrożeniach oraz potencjalnych rozwiązaniach
• Wskazywanie i/lub definiowanie rozwiązań potrzebnych do spełnienia wymagań norm i regulacji

NPI Plast Quality Engineer

Robotics

• Support in identifying and documenting business processes suitable for automation
• Work with and learn from developers to understand process workflows
• Support the development of RPA bots under the guidance of senior developers
• Participate in testing and debugging of automated processes
• Create and maintain documentation for automated processes, including process maps and technical specifications
• Monitor the performance of RPA bots and assist in troubleshooting issues
• Provide support for the deployment and maintenance of RPA solutions

Trainee – Robotic Process Automation

Support Engineer

• Verify the picked items according to customer’s request.
• Assemble the BTE hearing aid with the speaker unit/molds together.
• Attach other accessories (colour indicators)
• Test the hearing aid (listening test, connection test, range test)
• Package the assembled hearing aid together with the other accessories
• Refer to relevant Work Instructions specified in QMS for more details and guidelines.
• Work to achieve the objectives/targets specified by the Manager.
• Support BTE Service and Frontend area.
• Maintain a clean, safe and productive working environment.
• Update the proper work center and information of the order in the system (Navision).
• Report any non-conformity observed on the equipment, PC, Software, tools, and documents that are used in performing the above assignments.
• Participate in team initiatives or projects.
• Assist other technicians as required to accommodate for changes in volume, work flow and/or staffing levels.
• Provide guidance and training to each other when required in order to ensure all technicians are competent in the various areas of production and product knowledge.
• Prepare and maintain records and/or reports as required by the Manager.
• Meet and follow all Company and Departmental standards, policies and procedures regarding turnaround time, rushes, quality, and customer service.
• Adhere to all Human Resources policies and procedures.
• Conduct basic equipment maintenance as necessary.

BTE Support Technician

Client Services Representative

• Serve as the first point of contact for clients, delivering top-notch customer care.
• Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
• Keep our clinic looking its best by organizing and tidying the client waiting areas and ensuring supplies are stocked and ready.
• Assist clinicians by maintaining client files and managing stock orders.
• Handle basic hearing aid maintenance, help with events, and support local promotions.
• Take ownership of processing payments, tracking insurance claims, accounts receivable management, and maintaining inventory.
• Engage with the community through presentations and marketing initiatives.

Client Service Administrator

Sales

• Definir e implementar la estrategia de ventas nacional alineada con los valores y objetivos del grupo.
• Asegurar el cumplimiento de los objetivos de ventas y rentabilidad, apoyando la expansión de nuestra red minorista.
• Liderar, motivar y desarrollar un equipo de ventas geográficamente distribuido, fomentando una cultura de excelencia y enfoque en el cliente.
• Diseñar y ejecutar planes comerciales, establecer objetivos y monitorear desempeño.
• Rastrear KPI, preparar informes de desempeño e implementar acciones correctivas para optimizar resultados.
• Promover un servicio excepcional y fortalecer la lealtad en todos los puntos de contacto.
• Colaborar estrechamente con Marketing, Operaciones y Recursos Humanos para asegurar alineación con la estrategia de la empresa.

NPI Plast Quality Engineer

Trainee – Robotic Process Automation

BTE Support Technician

Client Service Administrator

National Sales Manager