About the role
- Deliver happiness to customers in Greece & Cyprus
- Communicate with end users and partners
- Ensure unparalleled customer experience
- Use exceptional verbal and written communication skills across all channels (live chat, incoming calls, email)
Requirements
- Problem solving oriented
- Team player with team spirit
- Multitasking and critical thinking
- Strong understanding of customer expectations
- Fluency in Greek and English
- Computer skills and ability to use office equipment
- Prior experience in customer service is a plus
- Bachelor's degree is a plus
- Attractive remuneration package
- Ticket restaurant card to spend in restaurants and/or food supplies
- Private Medical & Life Insurance from day #1
- Access to an online mental health platform
- Unlimited therapy sessions with certified psychologists and coaching sessions
- Access to online training platform for personal and professional growth
- In-house cafeteria
- In-house gym fully equipped
- Global Mobility plan for exploration and learning
- Pension Plan to invest in the future
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
problem solvingteam playermultitaskingcritical thinkingstrong understanding of customer expectationsverbal communicationwritten communication
Certifications
Bachelor's degree