Customer Success Manager
Clarium
ERPOracle
Job Level
Senior
Tech Stack
ERP
About the role
- At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Department Focus: The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe. Your Impact: As a Senior Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company’s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect’s vision and delivering value for both parties. Your efforts will directly contribute to Deliverect’s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company. *This is a full-time, hybrid role with a flexible work schedule, offering 2 days in our Toronto pr New York office and 3 days from the comfort of your home. *The role is remote for other US based candidates.
Requirements
- 7+ years of experience in B2B sales, partnerships, or business development, ideally within the SaaS technology sector. Extensive experience with the food & beverage industry or related partner networks (e.g., POS providers) is a must. Proven ability to build and maintain strong relationships with partners, demonstrating excellent communication, negotiation, and networking skills. A solid understanding of ERP software, REST API integrations, and technical partner enablement. Demonstrated experience managing complex partner onboarding programs and co-marketing initiatives, with a focus on execution and results. Proficiency in tracking and analyzing partner performance data to provide actionable insights and optimize partnership strategies. Experience working cross-functionally with Sales, Marketing, and Product teams to ensure seamless partner enablement and support. The ability to thrive in a fast-paced, competitive environment, demonstrating high motivation, independence, and teamwork.
