Senior HRIS Analyst
Sophos
HR Associate/Scheduler
Delegate CX
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteSalary
💰 ₱35,000 - ₱37,500 per month
Job Level
JuniorMid-Level
About the role
- Call / text staff member one-by-one to ascertain schedule availability and try to get the caregiver to accept an assignment to as many open, unfilled shifts as possible
- Aim to complete the schedule by close of business on Wednesdays for the following 2 full weeks
- Ensure that client shifts are filled with caregivers who have matching attributes (i.e. willing to work with dogs in the home, willing to work with a client who smokes, etc.)
- Process pre-shift electronic Covid health screening to ensure caregivers are fit to work
- Collect updated caregivers documents as they expire (CPR certification, CNA license, etc.)
- Build rapport with all caregivers to encourage work assignments
- Participate in conducting staff surveys and other ad-hoc requests from time to time
Requirements
- Bachelor’s degree in Business Administration or a related field
- 1–3 years of scheduling, HR coordination, or relevant admin experience in a healthcare or medical setting
- Familiar with medical terminology and health insurance basics
- Strong English communication skills, written and verbal
- Must be available to work 8:00 AM – 5:00 PM EST, Monday through Friday
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Skilled in Google Suite (Docs, Sheets, Gmail)
- Experience using scheduling systems
Benefits
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
schedulingHR coordinationadministrative experiencemedical terminologyhealth insurance basics
Soft skills
communication skillsrapport building
Certifications
CPR certificationCNA license
