Deepki

Solutions Engineer

• Collaborate with clients to manage and support the deployment of Deepki's SaaS solution, ensuring successful implementation of energy-saving projects and sustainable practices
• Customize and configure Deepki features to meet individual client needs, including data-visualization widgets, user inputs, alerts thresholds, energy and CO2 pathways
• Integrate the platform into clients' IT landscape, establishing interfaces with utilities data-suppliers and creating scripts for custom KPIs related to smart energy and CO2 analysis
• Provide training and ongoing support to clients' users, ensuring their efficient use of the platform
• Analyze client data, perform quality checks, and calculate KPIs for energy analysis and energy savings
• Contribute to the development of advanced processes and automations to enhance data quality and efficiency
• Collaborate with the product team to envision the future enhancements of the platform
• Identify additional customer needs, manage customer roadmaps, and propose complementary offers
• Foster knowledge sharing by producing relevant documentation and expertise notes

Customer Solutions Engineer – SaaS implementation