Benefits Implementation Manager
Deel
Cloud
Job Level
Mid-LevelSenior
About the role
- Collaborate with clients and their brokers to collect detailed requirements regarding benefits policies, rate structures, and eligibility rules
- Conduct thorough analysis of client needs and translate them into actionable implementation plans
- Assist clients in preparing necessary documentation and data for transition to Deel’s benefits administration system
- Lead configuration and setup of benefits administration modules according to client specifications
- Conduct quality assurance testing to ensure accurate implementation and functionality
- Provide comprehensive training to clients on navigating and utilizing the benefits administration platform
- Assist clients during annual renewal periods, updating benefits offerings and enrollment processes
- Address short-term reporting requirements and ad-hoc client requests related to benefits administration
- Monitor regulatory changes and industry trends impacting benefits administration and advise clients on compliance
- Focus specifically on EMEA benefits administration and its impact on payroll
Requirements
- Minimum of 5 years of experience in benefits administration, preferably in a client-facing role
- Deep understanding of benefits administration processes and compliance requirements
- Proficiency in utilizing benefits administration software platforms
- Excellent communication and interpersonal skills with the ability to effectively engage with clients and internal stakeholders
- Strong analytical and problem-solving abilities with a keen attention to detail
- Ability to manage multiple projects simultaneously and prioritize tasks effectively
- Knowledge of EMEA healthcare, wellness laws, tax regulations and benefits-related policies
- Ability to train clients and perform quality assurance testing during implementations
