Sales Development Representative – Enterprise
Deel
Cloud
Product Marketing Manager – Customer Insights and Community
Deel
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Build Deel’s global community engine from the ground up and design programs to engage workers and HR/IT/Payroll leaders
- Own and scale Advisory Boards (HR, IT, Payroll); launch and facilitate monthly sessions to surface insights and strengthen advocacy
- Translate board and community feedback into recommendations that influence product bets, GTM priorities, and marketing narratives
- Design and run programs, campaigns, and experiences leveraging customer advisory board, Deel Advocates, and power users to fuel product launches
- Amplify launches with community through playbooks, advocate briefings, seeded assets, and impact measurement
- Lead customer storytelling: conduct interviews, produce case studies, and partner with Field Marketing and PR to amplify customer voices
- Lead audience research and market studies; instrument VoC pipelines and build automated dashboards/alerts for stakeholders
- Own personas and ICP governance to provide an authoritative playbook for GTM teams
- Act as on-call customer voice advising teams with data-backed guidance on audience, messaging, and motion
Requirements
- 4+ years of experience in product marketing management, sales-led growth, or consumer marketing within a fast-paced, hyper-growth global tech environment
- Strategic thinker with strong bias for action and customer obsession
- Willingness to join customer calls and uncover deep customer insights
- Proven ability to lead and execute complex cross-functional go-to-market campaigns across Product, Sales, CS, Brand, and Comms
- Strong analytical and creative skills; ability to distill quantitative and qualitative data into insight-driven narratives
- Excellent communication and storytelling skills; experience enabling internal teams and influencing stakeholders
- Ability to own creation, refresh, and governance of personas and ICPs
- Experience running consumer and market research and building VoC pipelines and dashboards
- Must provide country of residence and confirm authorization to work; visa sponsorship may be required depending on location
- English fluency (able to speak, read, and write English fluently)
