DCS - Designed Conveyor Systems

Engineer

• Participate as a member of a project team comprised of PM, Buyers, Customer Service, & others in order to successfully complete conveyor & material handling projects.
• Own and manage all engineering-related tasks on a project, including maintaining engineering schedules, budgets, & tracking engineering change orders.
• Support in person meetings with customers or vendors near the DCS office (Franklin, TN) and occasionally in a customer’s office or job site
• Interact with customers, vendors, and other suppliers to review & evaluate system & equipment designs.
• Provide technical guidance during detailed design to best industry standards
• Perform engineering design evaluations and work to complete projects with direction from Project Team Lead.
• Review customer specifications to confirm adherence to these during design process.
• Provide technical support for the engineering process.
• Use AutoCAD and/or other drafting tools to complete system & detailed design drawings.
• Check drawings produced by others for accuracy.
• Work a hybrid office schedule with an average of three days per week in the DCS office (Franklin, TN).

Project Engineer

Mechanical Engineer

• Apply engineering principles and materials to detail material handling systems
• Create drawing sets communicating designs to customers, permitting authorities, suppliers, and subcontractors
• Review and apply customer specifications to design
• Review architectural and other drawings for interferences and clearance requirements
• Participate in and sometimes lead firm engineering meetings with customers and suppliers
• Support in-person meetings near the Franklin, TN office and occasionally at customer sites
• Produce detailed mechanical installation drawings and Bills of Material
• Create point load drawings when required and verify calculations (horsepower, throughput)
• Work with vendors to review equipment drawings and specifications
• Provide technical guidance to meet industry standards and produce installation details/manuals
• Travel to job sites to verify field conditions and produce/create as-built drawings
• Maintain and create CAD files and report drawing status to Project Engineer
• Occasionally design parts or platforms required for material handling systems
• Work a hybrid schedule averaging three days per week in the Franklin, TN office

Mechanical Engineer, D&F

Solutions Engineer

• Member of the Solutions and Growth group supporting pre-sales and project delivery of solutions consulting engagements
• Work closely with Solutions Design for requirements and concepts for DC design and Supply Chain projects
• Serve as key customer SME during system evaluations and drive customer objectives
• Provide system and solutions feedback and guide clients on best practices and system optimization for sortation designs
• Integrate automation suppliers (AMR, robotics, advanced technologies) into customer concept solutions
• Provide strategic data analytics guidance using large datasets (slotting, item affinity, inventory optimization, labor analysis, work standards)
• Give client-facing presentations of findings, recommendations, and best practices
• Develop proposals and scope of work documents and assist in project delivery documents
• Plan sales strategies with account teams and identify account relationships
• Lead within Sales and Pre-Contract team advocating for the voice of the customer
• Gather client feedback and suggest new or improved services
• Travel onsite as needed for project activities (25-60%)
• All other activities as assigned

Principal Solutions Consultant

Support Engineer

• Provide software support for customers with complex conveyor and robotics systems driven by in-house and third-party software
• Remote into customers’ business-critical automation systems as part of a Service Desk team
• Evaluate downtime issues and degraded systems through Windows server status, Windows services and third-party services statuses, reviewing trace files and event logs, discussing symptoms with users
• Need to be comfortable in a Linux environment: Proficient on the command line; modify Linux system config files; parse log files to extract data
• Knowledge of modern software architecture, applications, databases, and cloud services
• Work closely with internal Software team as SME for QA and Implementation
• Knowledge of computer networks (TCP/IP) in context of troubleshooting
• Document troubleshooting for failure mode analysis; provide clarity to customers
• Serve as primary contact for select customer sites after project implementation; maintain relationships
• Maintain records of customer interactions, feedback, warranty records, and support contacts
• Keep system information current with changes and updates; follow up with customers until issues resolved

Project Engineer

Mechanical Engineer, D&F

Principal Solutions Consultant

Software Support Engineer