DaVita Kidney Care

Recruitment

• Coordinate facility-level placements for students in nursing or technician programs looking for an internship and global nurses.
• Support students throughout their internship journey and report on key findings and metrics.
• Partner with stakeholders to build and maintain a pipeline of candidates, continuously improve processes, and fully leverage systems and technology.
• Build strong relationships with school partners and local DaVita teammates to bring Talent Partnership programs to life.
• Follow the process to place student interns and global nurses in a specific market on an ongoing monthly cadence.
• Coordinate directly with Facility Administrators, Regional Operations Directors, and Talent Acquisition Leaders to identify barriers for placement and develop solutions.
• Provide frequent and clear communication with field and school stakeholders, including scheduling and leading calls and sending recap emails.

Talent Acquisition Specialist III

Communications

• Maintain and improve the quality of the patient experience platform
• Assist the Patient Marketing and Communication team to develop and deploy various enhancements
• Analyze, interpret, and QA data
• Engage with users directly to gather feedback
• Build rapport within cross-functional project teams

Senior Patient Marketing and Communications Analyst

Counselor

• Provides education and guidance to DaVita patients about health insurance and the implications of different insurance options
• Conducts 100% telephonic patient insurance education while operating within established compliance parameters of the company
• Identifies and effectively communicates opportunities to better the insurance status of the patient to help reduce or alleviate financial risk and burden
• Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary
• Provides a high level of customer service to patients across multiple DaVita Dialysis facilities to ensure educational needs are met and to ensure patient questions or issues are addressed effectively
• Completes insurance assessments/evaluations for patients to accurately document patient education sessions
• Acts as a liaison between patients, facility teammates, billing office, and the corporate office to resolve patient insurance issues and/or concerns
• Builds and maintains relationships with field partners (e.g. Home Program Departments, Facility Administrators, Social Workers, Administrative Assistants, etc.) to ensure seamless patient support
• Works closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education
• Provides monthly reporting and analysis on key metrics related to patient education and advocacy as well as actively participates in monthly operations reviews on assigned patient portfolio
• Seeks to find opportunities for continuous process improvement and reviews ideas with the team and operational leadership
• Attends team meetings, phone conferences, and training as needed; may assist with onboarding and training of new teammates or other duties as assigned

Insurance Counselor II – ROPS

Manager

• Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes.
• Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards.
• Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns.
• Attend and actively participate in meetings, providing coaching to struggling teams and visiting facilities in person as needed.
• Complete action plans with team members, focusing on clinical drivers and patient safety concerns.
• Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching.
• Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles.
• Perform other duties as assigned.

Manager, Clinical Services

Financial Planning and Analysis

• Monthly financial/operations reviews – Explains key drivers behind financial performance. Presents analysis, insight and action to group’s leadership team.
• Budgeting – annual bottoms-up build for labor and controllable cost items
• Joint Venture Reporting – formal quarterly reviews with physician partners on financial performance of joint venture facilities
• Special Projects– in partnership with Group Finance Director and Division Vice Presidents, identify opportunities for operational improvement
• New Clinics – build models, assess projects and pitch all potential new and acquired clinics
• Growth strategy sessions – partner with Division Vice Presidents to analyze, review and recommend overall divisional growth strategy
• Forecasting – lead the bottoms-up build of 3-year operating plan
• Interpret data, develop solutions, and effectively communicate recommendations to senior leadership
• Drive accountability to action plans committed by Divisional Vice Presidents
• Coach non-finance oriented TMs on how to use Excel tools and manage a P&L

Senior Division Finance Analyst

• Financial Management: Monthly financial/operations reviews, Budgeting, Joint Venture Reporting, Special Projects
• Growth Management: New Clinics, Growth strategy sessions, Forecasting
• Leadership: Interpret data, develop solutions, drive accountability, coach non-finance oriented TMs on how to use Excel tools and manage a P&L

Division Finance Manager

Clinical Operations

• Oversight of a 6-clinic portfolio across West Virginia and Eastern Kentucky
• Establish and operationalize regional clinical and operational strategy in partnership with Division and Regional leadership.
• Drive safety readiness through structured audits, Safety Snapshots, rapid response protocols, and proactive risk mitigation.
• Lead targeted intervention plans for clinical outliers, deploying root cause analysis, corrective action plans, and sustained performance monitoring.
• Translate quality dashboards, census trends, and financial data into actionable performance plans with clear ownership and timelines.
• Oversee P&L performance, labor management, and core operational metrics to ensure disciplined financial stewardship.
• Strengthen physician relationships and hospital partnerships to support responsible growth and market stability.
• Coach and develop Facility Administrators and clinical leaders to strengthen bench strength, succession readiness, and frontline execution.
• Ensure regulatory compliance across state and federal standards through standardized processes and inspection preparedness.
• Align clinical and operational initiatives to enterprise priorities, ensuring execution within scope and with measurable improvement in patient outcomes.

Regional Clinical Operations Director

Analyst

• Lead the development of Tableau reports utilized for evaluating program performance and informing care model decisions
• Work with teammates across various teams, including peers, clinicians, and executive leaders
• Create and maintain reports critical to performance evaluation
• Understand business needs/challenges and translate them into technical solutions
• Utilize SQL and relational database experience for developing Tableau data sources
• Maintain and support development process standards defined by the analytics team
• Present and communicate reports to various stakeholders and convey findings succinctly
• Use SQL and Tableau Desktop to support ad-hoc analytic requests

Senior Analyst, Tableau Development

Events

• Deliver inpatient dialysis therapies, including hemodialysis, peritoneal dialysis, CRRT, and apheresis
• Collaborate with hospital teams and DaVita clinical staff
• Monitor patients, adjust treatment, and ensure quality outcomes
• Support and oversee patient care with the help of PCTs
• Adapt quickly in a dynamic hospital environment

• Lead monthly and quarterly treatment volume and revenue financial reporting, providing results, variance analysis, and insights for decision-making
• Lead in-year and long-term strategic planning forecasting processes for Hospital Services business to support Enterprise forecasting process
• Own the annual treatment volume and revenue budgeting process including planning efforts, refining models, setting guidance, and providing support to field leaders
• Partner with cross-functional teams to deliver financial insights, business drivers, and key metrics to internal stakeholders
• Identify & lead work streams to improve financial processes
• Serve as the finance liaison to DaVita’s Compliance & Legal departments, overseeing projects such as tracking the financial health of accounts and driving enhancements to the internal contract approval process
• Manage sophisticated financial models to support pricing decisions, and work closely with field leaders and serve as a strategic thought partner in contract negotiations with hospitals
• Provide detailed analyses of key operational data to measure the ongoing performance of the business
• Provide analytical support to clinical and operational teammates, enhancing decision making processes
• Manage and mentor a team of finance professionals, promoting a culture of high performance and continuous improvement
• Responsible for talent acquisition, development, and retention within the team

Manager, Finance

• Serve as the clinical leader and direct manager for a team of Nurse Practitioners based in Oregon and Washington, providing oversight, coaching, supervision, and performance management.
• Serve as the clinical leader of a care pod (including an RN and Care coordinator) to provide direct support to a panel of Oregon CKD patients.
• The primary responsibility is completing Comprehensive Health Evaluations (CHEs) to assess and manage comorbid conditions while addressing medical, social, emotional, and financial needs.
• Reduce hospitalizations and improve patient outcomes.
• Ensure high standards of clinical quality and productivity, including accurate documentation, appropriate diagnoses, closure of care gaps, reduction of preventable hospitalizations, and compliant coding practices.
• Support recruitment efforts and lead onboarding and training for newly hired Nurse Practitioners.
• Provide ongoing clinical education and guidance to enhance NP expertise in CKD, ESKD, and commonly associated chronic conditions.
• Partner with Medical Officers and Operations Leadership to develop and execute clinical and operational strategies.
• Identify opportunities to streamline workflows and prioritize care for high-risk, high-utilization patient populations.
• Lead complex case reviews and manage escalations involving high-risk or high-utilization patients, collaborating with interdisciplinary teams and external resources as needed.
• Participate in population health initiatives and contribute to quality improvement efforts, outcomes tracking, and performance measurement.
• Ensure compliance with DaVita policies and procedures, as well as all applicable state and federal regulations, including CMS, HIPAA, OSHA, and accreditation standards (e.g., NCQA).

Manager, Nurse Practitioner

• This DaVita IKC Nurse position is for the Hartford, CT region, and is a hybrid remote/field-based position.
• This position functions autonomously and in collaboration with all members of the healthcare team to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of the healthcare delivery system for ESRD and CKD patients.
• This position provides coordination of care between the patient, family, physician, provider and care teams, the community, and Regional Operations Manager.
• Field based positions require home offices and travel to dialysis centers in designated geographic area.
• Telephonic positions that are remote will require home offices.

RN Case Manager, Experienced

Operations

• Organize IKC central team efforts and collaboration across lanes
• Prepare and participate in monthly operating reviews with senior leadership
• Support internal/external communication by helping to craft and deliver key messages
• Highlight management process gaps or improvement opportunities, then implement solutions
• Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership
• Collaborate across teams to perform analyses and synthesize results
• Work across operational and innovation teams to advance best in class capabilities in the market

Director, IKC Operations

• Responsible for providing redeployment services for NxStage Home Hemodialysis (HHD) equipment
• Includes dialysis machine and water system disinfections and testing, vendor coordination, scheduling with clinic teammates and patients, troubleshooting logistics issues
• Effectively communicating with supervisor
• Performs redeployment procedures (decontamination and testing) on dialysis delivery systems to prepare them for storage and redeployment
• Communicates with clinic teams, patients, machine vendor, and transportation services regarding normal equipment order operations
• Organizes orders in tracking files and inventory systems
• Communicates reporting to supervisor
• Troubleshoots order issues by communicating with patient/clinic and asking questions to machine vendor and transport services
• Demonstrates a commitment to learning and seeks opportunities to expand knowledge and skills in redeployment operations.

Home Dialysis Operations Specialist

Administration

• Plans and prioritizes day-to-day work
• Manages group ticket queue
• Tracks project tasks and ensures timely completion
• Tracks and completes administrative activities (time sheets, project updates, etc.)
• Utilizes effective hands-on management techniques to reinforce relevant business objectives and performance standards, ensuring effective team performance
• Supports key performance measures by setting and communicating goals and providing constructive feedback, to create a high-performance culture
• Effectively communicates management decisions to achieve understanding and acceptance of changes and direction, demonstrates good judgment in selecting the proper mode of communication (verbal and/or written) and follows through to ensure understanding
• Demonstrates and conveys a favorable image of the organization by exhibiting professionalism and diplomacy while carrying out Village objectives
• Works side-by-side with other IT teams to help meet key objectives of the Village and rollout of new initiatives, programs, systems, automation enhancements, etc.
• Works closely with People Services to ensure understanding and proper application of policies and procedures
• Participates in recruiting, selecting and orientating new employees to the team
• Completes ad-hoc projects and other related duties as required
• Supervisors will work full time and will be required to participate in off-hours support activities