DaVita Kidney Care

Administration

• Represent the value-based care program’s affiliated health plans within dialysis clinics and the surrounding community to raise awareness, build trust, and support informed patient coverage decisions.
• Build strong relationships with in-clinic staff—facility administrators, social workers, and administrative assistants—to facilitate coordinated, compliant marketing efforts.
• Develop a strong understanding of the plan’s benefits, eligibility criteria, and the role of care management in driving better health outcomes for members.
• Partner with assigned brokers to support enrollment of interested patients.
• Communicate plan and program information in a clear, ethical, and compliant manner—ensuring CMS marketing guidelines and internal compliance guardrails are followed.
• Identify barriers to engagement and provide insights that improve our local marketing approach.
• Track engagement and field activity metrics to support performance evaluation and continuous improvement.
• Potential to represent the plan at community events or engage existing members for retention activities.
• Travel to clinic locations at least four days per week to speak with kidney care patients, caregivers, and clinic staff.
• Occasional option to work Saturdays and evening events, if desired.

Administrator, Partner Marketing

• Represent the value-based care program’s affiliated health plans within dialysis clinics and the surrounding community to raise awareness, build trust, and support informed patient coverage decisions
• Build strong relationships with in-clinic staff—facility administrators, social workers, and administrative assistants—to facilitate coordinated, compliant marketing efforts
• Develop a strong understanding of the plan’s benefits, eligibility criteria, and the role of care management in driving better health outcomes for members
• Partner with assigned brokers to support enrollment of interested patients
• Communicate plan and program information in a clear, ethical, and compliant manner
• Identify barriers to engagement and provide insights that improve our local marketing approach
• Track engagement and field activity metrics to support performance evaluation and continuous improvement
• Potential to represent the plan at community events or engage existing members for retention activities
• Travel to clinic locations at least four days per week

Manager

• This position functions autonomously and in collaboration with all members of the healthcare team to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of the healthcare delivery system for ESRD and CKD patients.
• This position provides coordination of care between the patient, family, physician, provider and care teams, the community, and Regional Operations Manager.
• NOTE: The DaVita IKC position can be telephonic based, field based, or a combination of both telephonic and field. Field based positions require home offices and travel to dialysis centers in designated geographic area. Telephonic positions that are remote will require home offices.

RN Case Manager – IKC

Director

• Serves as a leader of the Clinical Policy & Procedure (P&P) team
• Ensures clinical P&P are developed in accordance with CMS & TJC regulations
• Provides expertise & leadership oversight to ensure clinical P&P are reviewed on an ongoing basis
• Oversees the development, delivery, evaluation, & completion metrics tracking of all clinical P&P training
• Chairs the clinical P&P oversight committee
• Oversees clinical P&P updates twice a year plus any off-cycle releases for both DKC and IKC
• Ensures clinical P&P teammate semi-annual trainings are comprehensive & effective
• Identifies, analyzes, & drives continuous improvement opportunities of clinical P&P educational offerings
• Manages, develops, & trains a team of clinical & non-clinical P&P teammates
• Participates in the oversight and management of electronic clinical P&P document management systems

Director, Field Policy and Procedure

QA Engineer

• Initiate and/or maintain ongoing communication with facilities to ensure timely and accurate receipt of each patient's insurance coverage information
• Enter insurance information into billing system
• Verify patient insurance with payors including eligibility and benefits related to outpatient kidney dialysis
• Update Patient Registration and associated systems accurately and as required
• Coordinate and partner closely with Patient Referral Coordinators (PRC) to obtain required documentation for successful patient registration
• Partner with facility and Insurance Management Team to resolve incomplete registrations
• Review registration denials received to determine root cause
• Resolve patient account errors that cause registration denials
• Help identify process changes to prevent failed registrations
• Determine Coordination of Benefits as required; maintain current patient account information at all times
• Follow-up as necessary to ensure insurance changes are verified and line of coverage is reset
• Submit internal requests, including but not limited to RCUs, SMARTFORMS, PCS Inquiries, SPA Requests, etc., to ensure accurate and timely claims submission to the correct payor
• Complete all ancillary reports and assigned projects within established timeframes
• Support Patient Account Representatives and other ROPS teammates as needed
• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
• Other duties and responsibilities as assigned including but not limited to: work overtime with little or no notice as needed, attend team meetings, phone conferences, and training as needed, know, understand, and follow teammate guidelines, employment policies, and department or company procedures
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position

Quality Assurance Analyst – IT

Project Manager

• Optimize and reimagine patient experiences
• Manage projects within the Patient Experience and Personalization team
• Collaborate with teams to deliver patient-centered care

Patient Engagement Project Manager

Full-stack Engineer

• Compliance Program Management: Support the annual compliance risk assessment and implementation of the compliance plan. Develop, review, and update policies, training materials, and other communications to address compliance risks.
• Auditing and Data Analysis: Develop and conduct focused assessments of billing, laboratory, and clinical systems to ensure compliant practices. Perform complex data analysis to identify trends and risks, conduct post-audit reviews of system updates, and develop comprehensive written reports on findings for stakeholders.
• Investigation and Case Management: Assist in compliance investigations to identify root causes and implement corrective action. Lead the full lifecycle of monitoring and inquiry cases within the case management system, including tracking corrective actions through completion.
• Strategic Collaboration: Develop strong, collaborative relationships with business partners, Senior Lab Leadership, and Legal to foster proactive compliance and implement strategies for process improvement. Provide daily compliance guidance on matters involving federal healthcare program laws.
• Develop and maintain charge mapping oversight activities to ensure accurate chargemaster setup and maintenance. Manage communications regarding these systems across various laboratory and non-laboratory platforms.
• Work independently on special projects, help with the implementation of new processes and controls, and maintain databases that support compliance reporting needs.
• Support the development of quarterly Management Compliance Committee materials, preparing presentations on data findings and strategies.
• Lead various compliance education and engagement initiatives.
• Must be self-motivated, team player with proven ability to identify issues and manage priorities in a fast-paced environment while striving for practical business solutions.
• Ability to handle confidential information and/or issues using discretion and judgment.
• Other Duties as Assigned

Technical Lead, Corp Compliance – Lab

Operations

• Deliver engaging and effective informal and formal learning solutions, preparing for training delivery for in-person and remote solutions.
• Participate in training projects and activities, using learning metrics and analytics to measure the impact.
• Assist in the design and development of informal and formal learning solutions using a variety of methods.
• Assist with onboarding of new teammates.
• Perform other duties as assigned.

Educator I

Recruitment

• Act as a trusted advisor on HR and business matters
• Ensure PS activities align with DaVita’s values and mission
• Partner with corporate PS functions to deliver positive results
• Ensure adherence to PS policies and compliance activities

Talent Acquisition Partner, III

• Oversee corporate operations and strategic initiatives
• Collaborate with teams to enhance patient care services
• Drive clinical quality and operational excellence

Director – Corporate, Part Time

• Responsible for overall operations for nursing services and patient care at two or more chronic hemodialysis facilities
• Financial management, quality assurance and patient care, safety, risk management, teammate satisfaction, quality index scores, and facility maintenance
• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards
• Full supervisory and management responsibilities for all teammates within assigned facilities such as hiring, teammate relations, performance and professional development, mentoring, annual reviews, salary increases, and terminations

Group Facility Administrator

• Create a multi-year product vision and strategic roadmap for the Provider EHR platform
• Translate clinician and provider needs into a highly prioritized, actionable roadmap
• Establish the desired provider behavior changes required for successful functionality adoption
• Execute robust evaluation frameworks to estimate opportunities' ongoing value, clinical impact, and return on investment
• Establish clear Objectives and Key Results (OKRs)
• Champion end-to-end product thinking to ensure teams validate both clinical value and technical viability of features
• Lead and collaborate deeply with cross-functional partners, including software developers, UX researchers, clinical informatics, and medical directors
• Coach, mentor, and develop a talented team of Product Managers
• Monitor and analyze product performance and adoption metrics

Director, Product

Analyst

• An Epic Analyst III works to build and support one or more Epic modules for live and implementing customers.
• This individual will work with clinical, administrative, and revenue cycle users to support nephrology practices using the Epic CKD product by performing day-to-day maintenance of the Epic system, enhancement build, and new implementation build.
• This person will use their knowledge and experience to solve new problems with technology and should be self-disciplined and able to thrive in a primarily remote environment.
• An Epic Analyst III is responsible for solving complex problems from various types of users, in addition to day-to-day and implementation support.
• This person will use their experience and knowledge to provide best practice recommendations.
• Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation.
• Support users and training team with build fixes and responding to questions about workflow design.
• Documenting and migrating build, engaging with third parties to define, build, test, and troubleshoot integrated workflows.
• Support Epic upgrades in assessing needs, completing build, testing, and build.
• Mentoring and training of other Epic team members.

Epic Analyst III

Vice President

• Complete accountability for ~75 clinics throughout Illinois with approximate annual revenues of $200-225M with 850 teammates across South Arkansas, Louisiana, Mississippi, East TX and Southern Oklahoma.
• Lead the development of team, from managers to direct patient care teammates.
• Inspire your team to join you in the quest to provide high quality patient care.
• Develop and implement strategic initiatives that maximize clinical outcomes and growth.
• Lead team to deliver the nation’s leading clinical outcomes dialysis care.
• Address top growth priorities by completing due diligence on clinic expansions, relocations, and where to build new clinics.
• Maintains awareness and knowledge of the assigned market and participates in internal and external business development meetings, as applicable.
• Cultivate physician and hospital relationships to generate medical director and joint venture partnerships with top organizations in the market.
• Participates in the development and management of clinical operations and capital budgets.

Administrator, Partner Marketing

Administrator, Partner Marketing

Administrator, Partner Marketing

RN Case Manager – IKC

Director, Field Policy and Procedure

Quality Assurance Analyst – IT

Patient Engagement Project Manager

Technical Lead, Corp Compliance – Lab

Educator I

Talent Acquisition Partner, III

Director – Corporate, Part Time

Group Facility Administrator

Director, Product

Epic Analyst III

Division Vice President, DVP