Director, Partner Operations
Content Conspiracy
Cloud
Revenue Coordinator, ROPS
DaVita Kidney Care
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $21 per hour
Job Level
Mid-LevelSenior
About the role
- Assist in the insurance process for patients, including insurance verification and billing coordination for dialysis treatments.
- Work in conjunction with Regional Reimbursement Specialists to ensure patients are billed appropriately.
- Largely independent daily work as part of a team of coordinators, managing electronic tracking of information.
- Provide highest level of customer service to all constituents primarily via telephone and email.
- Use advanced Microsoft Office skills and computer literacy to manage detailed electronic records and communications.
- Communicate clearly and concisely in a fast-paced environment to resolve billing and insurance issues.
Requirements
- Skilled health insurance professional with experience assisting in the insurance process for patients.
- Advanced knowledge of Microsoft Office applications and strong computer literacy.
- Experience with electronic tracking of information and billing processes.
- Excellent organizational skills, attention to detail, and problem solving abilities.
- Strong phone and email communication skills; ability to present professionally over the phone and via email.
- Ability to work largely independently as part of a team of coordinators.
- Willingness to undergo pre-employment substance abuse testing and background verification checks.
Benefits
- A "community first, company second" culture based on Core Values that really matter.
- Clinical outcomes consistently ranked above the national average.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards based on stellar individual and team contributions.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
- Professional development programs and on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
- Teammates eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance verificationbilling coordinationelectronic trackingbilling processesMicrosoft Officecomputer literacy
Soft skills
customer serviceorganizational skillsattention to detailproblem solvingcommunication skills
