Content Conspiracy

Director, Partner Operations

Content Conspiracy

full-time

Posted on:

Location Type: Remote

Location: Remote • Colorado • 🇺🇸 United States

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Salary

💰 $180,000 - $200,000 per year

Job Level

Lead

Tech Stack

Cloud

About the role

  • Lead the operational engine that powers Ping Identity’s global partner ecosystem
  • Build and optimize processes, tools, and programs supporting resell, referral, delivery, technology, MSP, and cloud marketplace partners
  • Collaborate closely with Sales Operations, Channel Sales, Alliances, Product, Finance, and Marketing to align partner strategy and GTM
  • Design and implement scalable partner processes, including deal registration, attribution, compensation, onboarding, certification, and enablement workflows
  • Build dashboards and reporting frameworks to measure partner performance, pipeline, and influence
  • Integrate partner data into core sales systems (Salesforce, PRM, BI tools) and optimize lead-to-cash for indirect routes
  • Own or influence partner lifecycle tools (PRM, Salesforce, LMS, partner portals) and work with IT/vendors on integrations
  • Serve as key operations point of contact for Partner Sales, Alliances, and Executive Leadership

Requirements

  • 10+ years of experience in Sales Operations, Channel/Partner Operations, or similar roles in B2B SaaS environments
  • Deep understanding of partner ecosystems including VARs, GSIs, ISVs, MSPs, and hyperscalers
  • Strong experience with partner programs and partner enablement frameworks
  • Proven ability to manage and improve sales/partner systems and data quality across CRM and PRM platforms
  • Analytical mindset with experience in forecasting, attribution modeling, and performance analytics
  • Excellent project management and cross-functional communication skills
  • Familiarity with Salesforce, PRM tools (e.g., Impartner, Allbound, or similar), and BI/reporting platforms
  • Prior identity/security SaaS experience is a plus
Benefits
  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Commuter Offset (Specific locations)
  • Competitive benefits and perks
  • Employee Resource Groups
  • Regular company and team bonding events
  • Global volunteering and community initiatives
  • Flexible, collaborative work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales OperationsChannel OperationsPartner OperationsPartner ProgramsPartner EnablementAttribution ModelingPerformance AnalyticsProject ManagementData Quality ManagementForecasting
Soft skills
Analytical MindsetCross-Functional CommunicationCollaborationLeadership
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