Salary
💰 $180,000 - $200,000 per year
About the role
- Lead the operational engine that powers Ping Identity’s global partner ecosystem
- Build and optimize processes, tools, and programs supporting resell, referral, delivery, technology, MSP, and cloud marketplace partners
- Collaborate closely with Sales Operations, Channel Sales, Alliances, Product, Finance, and Marketing to align partner strategy and GTM
- Design and implement scalable partner processes, including deal registration, attribution, compensation, onboarding, certification, and enablement workflows
- Build dashboards and reporting frameworks to measure partner performance, pipeline, and influence
- Integrate partner data into core sales systems (Salesforce, PRM, BI tools) and optimize lead-to-cash for indirect routes
- Own or influence partner lifecycle tools (PRM, Salesforce, LMS, partner portals) and work with IT/vendors on integrations
- Serve as key operations point of contact for Partner Sales, Alliances, and Executive Leadership
Requirements
- 10+ years of experience in Sales Operations, Channel/Partner Operations, or similar roles in B2B SaaS environments
- Deep understanding of partner ecosystems including VARs, GSIs, ISVs, MSPs, and hyperscalers
- Strong experience with partner programs and partner enablement frameworks
- Proven ability to manage and improve sales/partner systems and data quality across CRM and PRM platforms
- Analytical mindset with experience in forecasting, attribution modeling, and performance analytics
- Excellent project management and cross-functional communication skills
- Familiarity with Salesforce, PRM tools (e.g., Impartner, Allbound, or similar), and BI/reporting platforms
- Prior identity/security SaaS experience is a plus
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
- Competitive benefits and perks
- Employee Resource Groups
- Regular company and team bonding events
- Global volunteering and community initiatives
- Flexible, collaborative work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Sales OperationsChannel OperationsPartner OperationsPartner ProgramsPartner EnablementAttribution ModelingPerformance AnalyticsProject ManagementData Quality ManagementForecasting
Soft skills
Analytical MindsetCross-Functional CommunicationCollaborationLeadership